AET/515 Instructional Plan Template Elizabeth Andrews Instructional Plan Template | Slide 1

Needs Assessment Learning problem or opportunity: The courses at Boardman Corporate University does not provide training on the specific information or training needed to give a private guided tour of the botanical gardens at the resort. What is currently available? The course offered related to this area is “Customer Service in Hospitality”. This gives the employees basic training in catering to customers at the resort. What should be available? Employees need area specific training of the botanical gardens of Baderman Island Resort due to the unique atmosphere and expectations of the customers. Instructional Plan Template | Slide 2

Needs Assessment Continued Gap analysis: Employees have ample training in basic customer service situations such as dealing with difficult customers and developing listening skills. However these employees do not have training that would assist them in guiding customers through the offered tours of the island’s botanical gardens. Recommended solution for filling the gap. Employees need a course that builds on their customer service knowledge and applies it to the specific skills needed to safely guide visitors through the island’s botanical sites such as plant identification, history of the gardens, island flora and fauna, and basic first aid. Instructional Plan Template | Slide 3

Instructional Goal Students will develop specific service skills and knowledge to facilitate educational, safe, and engaging guided tours through Baderman Island Resort’s botanical gardens. Instructional Plan Template | Slide 4

Performance-Based Objectives Learners will be able to pass a multiple choice basic first aid test. Those testing are employees who desire to be a resort botanical garden tour guide. Students will have an understanding of basic first aid. Students will be evaluated on their knowledge of basic first aid situations through the multiple choice test. The students must attain a 90% on the test. Instructional Plan Template | Slide 5

Performance-Based Objectives Continued 2.Learners will be able to accurately identify specimen plants located at the Baderman Island Resort botanical gardens. A) Those testing are employees who desire to be a resort botanical garden tour guide. B) Learners will be able to identify a variety of specimen plants located at Baderman Island Resort botanical gardens. C) Students will go into the field to identify specific plants within the botanical gardens. D) Students will be able to accurately identify a minimum of 50 specimen plants in the botanical gardens. Instructional Plan Template | Slide 6

Summative Assessment and Learning Outcomes First aid training test (multiple choice format) covering blood borne pathogens, minor injuries, and emergency situation action. Botanical map test (written format). Students must identify at least 50 specimen plants and flora and fauna found in specific areas of the botanical gardens. Instructional Plan Template | Slide 7

Learner Characteristics A service industry set of 20 employees at a minimum age of 18. Containing 9 women and 11 men. All employees have at least 1 full year of service experience and have passed the prerequisite course “Customer Service in Hospitality”. Majority of the students are motivated by an increase in pay, and the opportunity to work within the botanical garden setting. Most of the employees are Kinesthetic or visual learners. Based on the learner characteristics, the instructional plan will include onsite activities, diagrams, and handouts to better facilitate the needed information. Instructional Plan Template | Slide 8

Learning Context The instructional portion of the course will meet in a classroom where they will have access to printed materials, computers, and visual aids. The application setting of the course will be in the workplace/ field of the botanical gardens were the learners will be exposed to weather and live flora and fauna. The classroom environment will allow for various media such as videos, documents, and demonstrations. The application site will allow for role playing and the application of learned material. Instructional Plan Template | Slide 9

Delivery Modality Based on the learning context and learner characteristics, the most effective method of delivery is a synchronous learning environment where a number of modalities will be employed during the course. Instructional Plan Template | Slide 10

Instructional Strategies Part 1 Instructional Content: First aid procedures will be taught through video instruction. First aid application will be taught face to face in a classroom environment. First Aid topics will include responding to injuries of the head, neck, and back; as well as cuts, fractures, and other emergencies. Instructional strategies: Lecture Class discussion Demonstration (live and video) Role play Main Concepts for mastery: Recognizing an emergency Treating specific injuries until emergency help arrives Proper response and protocols for blood borne pathogens Image citation: http://www.beautynewsnyc.com/health-fitness/first-aid-kits-go-green-%E2%80%93-a-definite-summer-do/ Instructional Plan Template | Slide 11

Instructional Strategies Part 2 Instructional Content: Botanical garden instruction will be be located on site at the botanical gardens in a face-to-face learning situation. Topics include a history of the gardens, their locations, maps, and site specific flora and fauna. Instructional strategies: Lecture Class discussion Interactive activities Main Concepts for mastery: Specimen plant identification (Specific to Baderman Island’s botanical gardens) Identification of the island’s common flora and fauna Instructional Plan Template | Slide 12

Plan for Implementation Course timeline: Start date is January 2015 Course will run quarterly Total course Length is 4 hours Course will consist of 2, 2 hour sections (First Aid and Introduction to Baderman Island Resort’s botanical gardens) Individuals and materials involved: Facilitators including a certified first aid instructor Botanical garden curator Classroom learners (employees) field guides and first aid hand outs First aid manikins First aid role play situations Written tests videos Instructional Plan Template | Slide 13

Plan for Implementation Continued Who will be involved: CEO Botanical garden curator Staff/employee managers First aid instructor Current tour guide Employees/ Staff Participant attraction and selection: Pay incentives Promote through email and memos Select participants through an application and met prerequisites Instructional Plan Template | Slide 14

Instructional Resources Necessary materials: Classroom with chairs Computers White board First aid materials First aid manikin Books Supplemental materials such as handouts, flash cards, and maps. Instructional Plan Template | Slide 15

Formative Assessment Check for understanding throughout the course by utilizing these 5 formative assessments. Discussions Questioning Practice activities Role play Group activities Instructional Plan Template | Slide 16

Evaluation Strategies Evaluation of the instructional plan: Student exit survey Student performance outcomes Student test results Student pass and fail rates Follow up meetings with resort management and stake holders. Instructional Plan Template | Slide 17

Outcome Review Criteria will be broken up into rubric form, each section will define a specific area of competency required for learner success in this program. Students will successfully demonstrate content knowledge by identifying at least 50 specimen plants located in the Border man Resort botanical gardens. Students will successfully demonstrate all basic first aid skills by attaining a 90 or higher on the written test. Students will successfully apply their learned content to possible on sight situations through role play. Instructional Plan Template | Slide 18

Recommendations To increase content understanding and implementation, each student will shadow one of the current tour guides on the job for a workday. In the future some assessments such as plant identification may be computerized for efficiency. This course may be broken into two separate classes. (First Aid and an introduction to the botanical gardens.) Instructional Plan Template | Slide 19

References Instructional Plan Template | Slide 20 American Red Cross. (2014). Take a class. Retrieved from http://www.redcross.org/take-a-class/program-highlights/cpr-first-aid Brown, A., & Green, T. D. (2006). The essentials of instructional design: connecting fundamental principles with process and practice, 1e. Retrieved from The University of Phoenix eBook Collection database. Huffman, E. S. (1998). Authentic rubrics. Art Education, 51(1), 64. Retrieved from http://search.proquest.com/docview/199367913?accountid=458 Learning House. (2011) Curriculum Development Using the Addie Model. Retrieved from http://www.learninghouse.com/files/documents/resources/ADDIE-whitepaper.pdf Online Course Development Using the Addie Instruction Model. (2013) The Need to Establish Validity. Retrieved from www.aace.org/conf/site/submission//uploads/.../paper_3053_38393.doc‎ Sims, R., Dobbs, G., & Hand, T. (2002). Enhancing quality in online learning: Scaffolding planning and design through proactive evaluation. Distance Education, 23(2), 135-148. Retrieved from http://search.proquest.com/docview/217780591?accountid=458 Instructional Plan Template | Slide 20