Created by Mrs. Tompkins
Don’t Forget... Contestants
…Always phrase your answers in the form of a question!
Hands on your buzzers, its...
Skills for success PHT Misc. Definitions Tough Stuff Pathways PHT – Review for Test 1
16 different ones, representing more than 79 different career pathways to help student navigate their way to greater success in college and career. What is…? Skills for Success for $100
Career Clusters Back to Game
A unique symbol that represents a company or organization. What is…? Skills for Success for $200
Logo Back to Game
Transmission of information and feelings from one person to another. What is…? Skills for Success for $300
Communication Back to Game
The ability to interact smoothly and productively with other people. There are 3 kinds. What is…? Skills for Success for $400
Interpersonal Skills Good Answer! Back to Game
3 Types of Interpersonal Skills What is…? Skills for Success for $500
Back to Game Verbal Communication Nonverbal Communication Electronic Communication
Encompasses the management, marketing and operations of restaurants and other food services, lodging, attractions, recreation events and travel related services. What is…? PHT for $100
Hospitality & Tourism Back to Game
Meeting the needs of guests with _________ and ________ What is…? PHT for $200
kindness and good will Back to Game
Provides 1 in every _____ jobs in USA. What is…? PHT for $300
8 Back to Game
What is…? PHT for $400 The total customer experience with business, and includes: - performance of the staff - courtesy of staff - cleanliness of the property - the way customers are treated during their visit
Customer Service Back to Game
What is…? PHT for $500 The AMS school cafeteria is considered part of Hospitality & Tourism. True or False?
True Back to Game
Businesses that prepare food for customers. Can be Casual, Fancy, Large, or Small. What is…? Pathways for $100
Restaurant and Food/Beverage Pathway Back to Game
Businesses that provide overnight accommodations. What is…? Pathways for $200
Lodging Pathway Back to Game
What is…? Pathways for $300 An activity that people do for rest, relaxation, and enjoyment.
Recreation, Amusement & Attractions Pathway Back to Game
What is…? Pathways for $400 4 types in the Recreation, amusement pathway
Entertainment Attractions Spectator Sports Participatory Sports Back to Game
What is…? Pathways for $500 Business that physically move people from 1 place to another.
Travel & Tourism Pathway Back to Game
What is…? Misc. Definitions for $100 A trip that includes several segments of the hospitality industry, such as transportation, lodging, meals and entertainment
Travel Package Back to Game
What is…? Misc. Definitions for $200 A place to sleep
Accommodation Back to Game
What is…? Misc. Definitions for $300 Refers to the area in a hospitality business that guests usually see.
Front-of-the-house Back to Game
What is…? Misc. Definitions for $400 An activity done for another person
Service Back to Game
What is…? Misc. Definitions for $500 Your personal evaluation of what is important to you.
Values Back to Game
What is…? Tough Stuff for $100 Many food & beverage businesses are located in other ____________.
Businesses (like movies, malls, airports, schools) Back to Game
What is…? Tough Stuff for $200 Restaurant job that gets the orders from the servers, gives them to the station chefs or line cooks, then checks order before they go out.
Expediter Back to Game
What is…? Tough Stuff for $300 Those things that capture your attention and you are willing to spend time on.
Interests Back to Game
What is…? Tough Stuff for $400 3 things to help satisfy customer needs?
Quality service Consistent service Importance of Service Quality Back to Game
What is…? Tough Stuff for $500 4 Types of menus
Fixed Cycle Market Hybrid Back to Game