GTA Update CIO Council August 14, 2007

Georgia Technology Authority Assessment and Transition Timeline 1

Georgia Technology Authority GTA Transition Vision Superbly manage IT infrastructure services for the state of GeorgiaSuperbly manage IT infrastructure services for the state of Georgia Ensure Georgia’s IT investments create business value for state agencies and state taxpayersEnsure Georgia’s IT investments create business value for state agencies and state taxpayersMission Work collaboratively with agency partners to define the best solution for IT service delivery to Georgia’s state governmentWork collaboratively with agency partners to define the best solution for IT service delivery to Georgia’s state government Guiding Principles State’s interests come firstState’s interests come first Work as partnersWork as partners Earn trustEarn trust 2

Georgia Technology Authority IT Services Assessment Consultant TPI of Woodlands, TexasTPI of Woodlands, Texas Niche experience in IT services assessments and implementationsNiche experience in IT services assessments and implementations TPI project director has performed 31 assessments with 22 clients over 8 yearsTPI project director has performed 31 assessments with 22 clients over 8 years ▪TPI led the state of Texas consolidation project Would work with GTA through implementation of recommendationsWould work with GTA through implementation of recommendations 3

Georgia Technology Authority Our Approach to IT Assessment This is a GTA-led initiative ― TPI is a resource to assistThis is a GTA-led initiative ― TPI is a resource to assist TPI will:TPI will: ▪provide an objective view ― “solution agnostic” ▪draw on its experience to recommend executable strategies ▪work with agencies in a “sleeves rolled up,” collaborative way Information collected can be used in subsequent phasesInformation collected can be used in subsequent phases 4

Georgia Technology Authority TPI’s Project Team 5 The overall TPI team can be segmented into three integrated sub-teams: Strategic Leadership Team coordinates overarching objectives Project Team leads day-to-day activity Service Management and Governance Team works in parallel during all Phases Service Management and Governance Team The overall TPI team can be segmented into three integrated sub-teams: Strategic Leadership Team coordinates overarching objectives Project Team leads day-to-day activity Service Management and Governance Team works in parallel during all Phases Process and Functional Champions TPI Market Research Team

Georgia Technology Authority Challenges of Enterprise Business SupportChallenges of Enterprise Business Support ▪How productively are we performing? ▪What are our alternatives for improvement? ▪How do we implement change for long-term success? ▪What competencies are required for managing to results? TPI ServicesTPI Services ▪Operational assessments ▪Strategy and business case for change ▪Shared services ▪Insourcing and outsourcing ▪Service management and governance Creating Substantial, Sustained Improvements 6

Georgia Technology Authority Next Steps Conduct kick-off meetings with participating agencies: Aug. 14 and 16Conduct kick-off meetings with participating agencies: Aug. 14 and 16 Hold training sessions on data-gathering packets: Aug. 22 and 23Hold training sessions on data-gathering packets: Aug. 22 and 23 Lead IT services assessment and coordinate with agency partnersLead IT services assessment and coordinate with agency partners Continue communications to all stakeholdersContinue communications to all stakeholders 7

Georgia Technology Authority What Will Participating Agencies Get? An individual report on agency IT status with executable optionsAn individual report on agency IT status with executable options Operational analysisOperational analysis Opportunities for improvementOpportunities for improvement How long to realize changesHow long to realize changes Assessment of organizational readiness for changeAssessment of organizational readiness for change Market comparison to peers (Mark to Market)Market comparison to peers (Mark to Market) 8

Georgia Technology Authority How Does Assessment Differ from Hackett? Assessment addresses IT operations and financialsAssessment addresses IT operations and financials Terms are well definedTerms are well defined Assessments are TPI’s specialtyAssessments are TPI’s specialty Purpose is to implement, not just gather dataPurpose is to implement, not just gather data 9

Georgia Technology Authority Keeping Agencies Informed “GTA v.2010” page on GTA Web site, v.2010” page on GTA Web site, ▪Up-to-date summary ▪Presentations ▪Frequently asked questions for questions and comments 10

Georgia Technology Authority