OutlookHotmail Professional service Contains features such as calendar, contacts, high priority/low priority, etc Controlled (to some extent) by the organisation Costs money for a business to use Can use the address as an advertising method Free to use Relies on staff to set up their own, appropriate Out of the control of the organisation to a large extent No professional additions like calendar, etc

For a PASSFor a MERITFor a DISTINCTION Candidates provide a brief explanation of at least three types of business communication systems Candidates briefly explain the benefits and drawbacks of these using some limited examples Candidates describe a range of business communication systems Candidates explain a range of benefits and drawbacks of using these appropriate examples Candidates explain the role of communication technology in the growth of e-Commerce Candidates describe in detail a range of business communication systems Candidates explain thoroughly a wide range of benefits and drawbacks of these, supported by a variety of well chosen examples Candidates explain the roles of communication technology in the growth of e-Commerce, e-Business and e-Marketing

Office CommunicatorMSN Professional service provided by Microsoft Cost involved in getting the service and maintaining it (i.e. Software, hardware, licence fees, etc) Controlled (to some extent) by the organisation and monitored Potential for abuse by staff members Free web based program which relies on the use of hotmail account Not monitored by the organisation Potential for some staff to abuse the system

For a PASSFor a MERITFor a DISTINCTION Candidates provide a brief explanation of at least three types of business communication systems Candidates briefly explain the benefits and drawbacks of these using some limited examples Candidates describe a range of business communication systems Candidates explain a range of benefits and drawbacks of using these appropriate examples Candidates explain the role of communication technology in the growth of e-Commerce Candidates describe in detail a range of business communication systems Candidates explain thoroughly a wide range of benefits and drawbacks of these, supported by a variety of well chosen examples Candidates explain the roles of communication technology in the growth of e-Commerce, e-Business and e-Marketing

For a PASSFor a MERITFor a DISTINCTION Candidates provide a brief explanation of at least three types of business communication systems Candidates briefly explain the benefits and drawbacks of these using some limited examples Candidates describe a range of business communication systems Candidates explain a range of benefits and drawbacks of using these appropriate examples Candidates explain the role of communication technology in the growth of e-Commerce Candidates describe in detail a range of business communication systems Candidates explain thoroughly a wide range of benefits and drawbacks of these, supported by a variety of well chosen examples Candidates explain the roles of communication technology in the growth of e-Commerce, e-Business and e-Marketing

For a PASSFor a MERITFor a DISTINCTION Candidates provide a brief explanation of at least three types of business communication systems Candidates briefly explain the benefits and drawbacks of these using some limited examples Candidates describe a range of business communication systems Candidates explain a range of benefits and drawbacks of using these appropriate examples Candidates explain the role of communication technology in the growth of e-Commerce Candidates describe in detail a range of business communication systems Candidates explain thoroughly a wide range of benefits and drawbacks of these, supported by a variety of well chosen examples Candidates explain the roles of communication technology in the growth of e-Commerce, e-Business and e-Marketing