©Copyright OMRON Corporation All Rights Reserved A Step by Step Approach for Creating an Environment for Successful Projects IWFST2005 Nov. 8-10, 2005 in Shanghai Yoshinobu Seno, PMP OMRON Corporation Working Group : Project Management

©Copyright OMRON Corporation All Rights Reserved Page2 Agenda １． Background ２． Trouble Projects － What happened in Trouble Project ? ・ What is Problems ? ・ Root Cause ? ３． What makes Project Successful ? － Rely on the skill and the effort of the individual? ・ As a Project Manager ? ・ As an Organization ? ４． Lessons Learned － Why is not Lessons Learned stored ? － What can be learned ? － When to capture ? － Template and process are sufficient for using the Lessons Learned ? ５． For creating a best environment for success

©Copyright OMRON Corporation All Rights Reserved Page3 2. Trouble Projects What is problems ? –Not on schedule… Delivery Cost Quality ・・・ The problem is noticed only after generated… generated… What is problems ? –Not on schedule… Delivery Cost Quality ・・・ The problem is noticed only after generated… generated… Root Cause ? –Lack of Scheduling Skill –Lack of Knowledge –Lack of Communication （ Writing & Message ） –Poor Definition, Team, Scope –Challenge or Leadership –Lack of Risk Management Skill –Breakdown Estimation ・・・ Root Cause ? –Lack of Scheduling Skill –Lack of Knowledge –Lack of Communication （ Writing & Message ） –Poor Definition, Team, Scope –Challenge or Leadership –Lack of Risk Management Skill –Breakdown Estimation ・・・ Confirm problems and root cause. What happened in Trouble Project ? Who?

©Copyright OMRON Corporation All Rights Reserved Page4 3. What makes Project Successful? As a Project Manager ? –Communication –Clear, Share, definition user vision and goal –Leadership –Respect for everyone ・・・ … and the role clearly! As a Project Manager ? –Communication –Clear, Share, definition user vision and goal –Leadership –Respect for everyone ・・・ … and the role clearly! As an Organization ? –Change Culture Everybody have chance –Change –Grow up ・・・ Motivation –Good Result lead to respect …etc. –Common Language –Store the knowledge ・・・ Change Control success Project with many benefit. As an Organization ? –Change Culture Everybody have chance –Change –Grow up ・・・ Motivation –Good Result lead to respect …etc. –Common Language –Store the knowledge ・・・ Change Control success Project with many benefit. Success Project and Project team, Organization do not same fail. Rely on the skill and the effort of the individual? ・ Project ・ Program ・ Portfolio

©Copyright OMRON Corporation All Rights Reserved Page5 4. Lessons Learned Why is not Lessons Learned stored? –This work is hardly executed. Because it is not possible to become calm. –Your responsibility! –You are not so good. ・・・ –Lessons Learned process ? ・・・ Why is not Lessons Learned stored? –This work is hardly executed. Because it is not possible to become calm. –Your responsibility! –You are not so good. ・・・ –Lessons Learned process ? ・・・ What can be learned ? –Project Management Process and tools –Technical work of the project –Business Process –Leadership and Teamwork When to capture ? –Planning –At the end of project –At the end of phase –Real time – when you lean the lessons Lessons learned Template –Lesson learned statement –Discussion of activities –Recommended of activities –Categories –Keyword –Root cause What can be learned ? –Project Management Process and tools –Technical work of the project –Business Process –Leadership and Teamwork When to capture ? –Planning –At the end of project –At the end of phase –Real time – when you lean the lessons Lessons learned Template –Lesson learned statement –Discussion of activities –Recommended of activities –Categories –Keyword –Root cause Template and process are sufficient for using the Lessons Learned?

©Copyright OMRON Corporation All Rights Reserved Page6 ・ Role (PM →Project Management, Program Management, Portfolio Management) ・ Support from another organization ( Project Doctor, Project Director, PMO …etc.) － for an individual skill and organization power. － for using Lessons Learned as recipe. ・ Role (PM →Project Management, Program Management, Portfolio Management) ・ Support from another organization ( Project Doctor, Project Director, PMO …etc.) － for an individual skill and organization power. － for using Lessons Learned as recipe. Step by Step 5. For creating the best environment for success ? Project Doctor Recipe ・ Lessons Learned ・・・ ・ Keep going on ・ Keep learning ・ Keep growing up Everybody knows all Lessons Learned. ・ Keep going on ・ Keep learning ・ Keep growing up Everybody knows all Lessons Learned. Project Organization ・ Analysis your own Project ・ Store and Share the Lessons Learned ・ Project Design ・ Confirm the Lessons Learned Project member knows the Lessons Learned ・ Analysis your own Project ・ Store and Share the Lessons Learned ・ Project Design ・ Confirm the Lessons Learned Project member knows the Lessons Learned ・ Analysis your own Project, Trouble and Success Projects ・ Store and Share the Lessons Learned ・ Use the Lessons Learned ( of another Project) ・ Project Design ・ Confirm the Lessons Learned Project member knows your own and another the Lessons Learned ・ Analysis your own Project, Trouble and Success Projects ・ Store and Share the Lessons Learned ・ Use the Lessons Learned ( of another Project) ・ Project Design ・ Confirm the Lessons Learned Project member knows your own and another the Lessons Learned Assessment Project Director Directionality Project Management Team work Program Management Portfolio Management PMO