Higher Apprenticeship in Business & Professional Administration 19 October 2012 Anthea Hollist Research and Projects Officer

2 12/09/12 Anthea Hollist Overview Business & Professional Administration at level 4 Developed in 2011 –Minimum requirements introduced Over 14,080 starts for Level 3+ Combination of workplace learning –617 Guided Learning Hours 247 off-the-job knowledge development 370 on-the-job skills development

3 12/09/12 Anthea Hollist Overview continued… Expected to last 24 months, but a flexible approach to learning is encouraged Clearly defined apprenticeship progression route to and from apprenticeship Progress from Level 3 apprenticeship in B&A Progress to Level 5 apprenticeship in M&L BUT can also progress to and from variety of other pathways

4 12/09/12 Anthea Hollist Qualification content All apprentices must complete: 1.Competence qualification to develop skill Level 4 NVQ Diploma in Business and Administration (39 credits) Content includes: Work responsibilities Business support services Project management Events and meetings Communications Customer service Leadership and management Business resources Innovation and changes

5 12/09/12 Anthea Hollist Qualification content continued… 2.knowledge qualification Offered as: Diploma – variety of Awarding bodies credits) HNC – University of South Lancashire and Edexcel ( credits) Foundation degree - University of Greenwich and Anglia Ruskin University (240 credits) Focus: Business Management Administration Combination

6 12/09/12 Anthea Hollist Content continued… 3.Transferable skills English, Maths and ICT 4.Employee Rights and Responsibility Covers legal and organisational responsibilities in the workplace As workbook, qualification or professional discussion 5.6 Personal Learning and Thinking Skills Develop soft skills and behaviour Embedded in competence qualification

7 12/09/12 Anthea Hollist Entry Requirements and Suitability No entry condition No age or prior learning restriction Can come from a range of diverse backgrounds Typically have significant experience to ensure they have suitable foundation on which to build knowledge and skills Job Roles: Office Managers Administration Team Leaders Personal Assistants Business Development Executives

8 12/09/12 Anthea Hollist Business Benefit 1 Fills skill gaps and shortages Share of skill shortages and gaps for administrative occupations are 7% and 11% respectively Higher Apprenticeship has been developed by employers, for employers so develops the skills relevant to business (UK Commissions Employer Skills Survey 2011: UK Results) Access to talent Estimates show that by % of administrative occupations will need to be replaced This Higher Apprenticeship enables employers to access new talent pools as they look to meet that growing demand for skilled entrants. (Working Futures )

9 12/09/12 Anthea Hollist Business Benefit 2 Improves competitive advantages 77% of employers believe Apprenticeships make them more competitive Motivation and productivity 76% of those who employ apprentices say they make the workplace more productive 88% of say they lead to a motivated and satisfied workplace (Populus, 2008)

10 12/09/12 Anthea Hollist Business Benefit 3 Return on investment 41% say that their apprentices make a valuable contribution to the business during their training period, a further 33% report that apprentices add value within their first few weeks or from day one Government support Funding available Fully funded for year olds; 50% funded for year olds; partial funding for 25+ learners (Populus, 2008)

11 12/09/12 Anthea Hollist More Information 1. Apprenticeship Framework Online: 2. Skills CFA FAQ: 3. National Apprenticeship Service: