Dashboard for Training Metrics By: Gopi Patel Guided by: Dr. Meiliu Lu Department of Computer Science California State University, Sacramento

Agenda Aim of this project What is a Siebel Analytics? Work flow of Siebel Analytics Siebel Layers Sample reports Future Work

Aim of this project Cisco Systems, Inc. offers many training classes to its employee. So reports have to be generated regarding which employee took classes, in which location and which course he/she took. Previously reports were generated using MS Excel which was not at all user friendly, does not provide proper GUI, flexibility of changing report, filtering various data, lack of security access etc. To overcome these problems “Siebel Analytics” was used.

What is Siebel Analytics Siebel Analytics is a Business Intelligence technology Used for Dashboard applications Dashboards provide a structure for grouping information, enabling drill-down capabilities and displaying information in graphical and textual formats Basically follows dimensional modeling principle. Which means it has one fact table and two or more dimensional tables.

Work flow for Creating Dashboard EMS OLM Log Tracking, Emt, Elite OLM Log Tracking, Emt, Elite Video Universe Video Universe Business Objects Business Objects Server Logs HR View Data Source Consistent Counting Rules Customized Presentation Layer My Metrics, Multiple Delivery Vehicles Customized Presentation Layer My Metrics, Multiple Delivery Vehicles Tailored Views Customer Measures Engineering Learning Metrics Data Warehouse Process Data XML PPT XLS Dashboards

Three layers of Siebel Three layers have to be created 1) Physical (DB connectivity and overall physical diagram) 2) Business (star schema) 3) Presentation (presentation view)

Physical and Business Layers

Sample reports

Future Work Drill down for employee hierarchy Move to Siebel for various other subject areas like customer feedback reports, sales item reports, production reports, etc.

Questions?