COMT Network Services

COMT Definition of “Switched Services” In a switched service at least some portion of the call path is set up for the duration of the call only. Everything else is a “Dedicated” or “Private” Service

COMT Segments of an InterLATA Service Origination Termination Local Loop IXC Local Loop iLEC or cLEC Access

COMT Some Examples CPE A Regular Long-Distance Call DedicatedSwitched CPE “WATS” Service COPOP

COMT Inbound Service (“800”) CPE Low-Volume 800 Service via Business Lines DedicatedSwitched CPE Typical Call Center

COMT Special Services CPE Foreign Exchange Service DedicatedSwitched CPE Private Lines

COMT Switched Access Details Origination IXC POP CO Dedicated Local Loop Monthly Charge Per-Call Connection Usage-Based Access Charge Usage-Charge by IXC Database Services

COMT “Special” (Dedicated) Access Origination IXC POP CO Dedicated Local Loop Monthly Charge Dedicated Connection Monthly Access Charge Usage-Charge by IXC Database Services

COMT Types of Services  “Dial-1” Long Distance Service –Switched Access, on-demand –Highest per-call cost.  “WATS” (Wide Area Telephone Service) –Switched or Dedicated Access –Contractual Arrangements, Volume Discounts, Minimum Commitments –Multiple services for different market segments

COMT Types of Services cont…  “800” & “888” Services –Switched or Dedicated Access –Switched Access uses standard business line –Usually toll-free to the caller  “900” Information Services –Caller pays for information via telephone bill  Note: Other “X00” codes are in use

COMT VPNs  Virtual Network Services –Switched and Dedicated Access –Multi-location service –Company-specific dialing plans –Call re-routing –Specialized announcements and intercepts –Offered through resellers to smaller businesses

COMT Service Charge Computation

COMT V & H Coordinates V H

COMT V&H Distance Computation  Athens (V1,H1) = (6011,2354)  San Francisco (V2,H2) =(8492,8719) (V 2 - V 1 ) (H 2 - H 1 ) Dist. = Distance will come out in miles; must be rounded up

COMT V&H Distance Computation  Athens (V1,H1) = (6011,2354)  San Francisco (V2,H2) =(8492,8719) ( ) ( ) Dist. = Result: 2161 miles

COMT Example Point of Origin at (5972, 2555) Destination of Call at (7070,2025)

COMT Example Point of Origin at (5972, 2555) Destination of Call at (7070,2025) Distance = ( ) + ( ) = 386 miles

COMT Special Access Pricing LEC Charges Customer Premise POP CO Local Distribution Channel Local Distribution Channel Channel Mileage (2) Channel Mileage Terminations (2) Channel Mileage Terminations

COMT Special Access Pricing IXC Charges Customer Premise POP CO Local Distribution Channel Channel Mileage (2) Channel Mileage Terminations Access Coordination Central Office Connection Access Coordination Central Office Connection

COMT Private Line Pricing POP Customer Premise POP Customer Premise Special Access to Nearest POP Special Access to Nearest POP Special Access to Nearest POP Special Access to Nearest POP InterOffice Channel Mileage InterOffice Channel Mileage

COMT Other Billing Issues  Call Duration Rounding  Sur-Charges (Operator, Calling Card)  Volume Discounts  Term Commitments