1 Our Best Library Customers Are The Ones We Never See! A Library Consortium Approach to E-Learning WISPALS Library Consortium at WTCS Distance Ed Tech Expo April 15, 2004

2 Introductions  Gary Flynn, Library Manager Gateway Technical College Gateway Technical College  Charlene Pettit, District Resource Associate Moraine Park Technical College Moraine Park Technical College  Kim LaPlante, Library Manager Northeast Wisconsin Technical College Northeast Wisconsin Technical College  Julie Gores, Director of Library Services Waukesha County Technical College Waukesha County Technical College  Ellen Pedraza, Coordinator WISPALS Library Consortium WISPALS Library Consortium

3 Today’s Agenda 1. Role of the WISPALS Consortium 2. Resources & Services for Distance Learners 3. Entry Points to Library Services 4. Future Directions 5. Hands-on Demos in WCTC Library

4 Distance Education in the Wisconsin Technical College System  Off-Campus Classes  Correspondence Classes  Interactive Television (ITV) Courses  Online Courses  IP Courses  Video Conferencing  Traditional Video Courses

5 Profile of Distance Learner  Who are they?  What are they studying?  Why are they using library resources remotely?

6 Part 1. Role of the WISPALS Library Consortium HistoryMissionActivities

7 WISPALS Member Libraries  Fox Valley  Gateway  Lakeshore  Mid-State  Moraine Park  Northcentral  Northeast Wisconsin  Waukesha County

8 History of WISPALS  Founded in 1989  Legal Status – Wis. Stats (Intergovernmental Cooperation)  Governance Board of Directors Board of Directors Executive Committee Executive Committee

9 WISPALS Mission shared library automation system shared library automation system databases and other electronic information sources at reduced cost databases and other electronic information sources at reduced cost exchange knowledge and skills in library automation exchange knowledge and skills in library automation liaison between member libraries and other library organizations. liaison between member libraries and other library organizations.

10 WISPALS Role  Five-Year Plan ( )  Distance Education Committee Statement Statement Checklist Checklist  Accomplishments

11 Part 2. Resources & Services for Distance Learners Technology has allowed libraries to adapt traditional services such as orientation, reference, reserves, and document delivery for use by distance learners and has also provided libraries with opportunities to develop new tools to serve distance learners. Technology has allowed libraries to adapt traditional services such as orientation, reference, reserves, and document delivery for use by distance learners and has also provided libraries with opportunities to develop new tools to serve distance learners.

12 In The Library Catalog MultiLibrary Searching, Cataloged Web Sites, Cataloged E-Journals Resources & Services:

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25 Part 2. Resources & Services (continued) Library Orientation with Camtasia (Videostreaming) Writing Tutors (Rogue Owl)

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30 Rogue Owl  Additional resource to assist students with writing projects  Created by writing experts across program areas  Occupational writing  Tutors providing feedback within 72 hours  One-stop, many resources  24 x7 access for most features

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32 Part 2. Resources & Services (continued) Virtual Reference (QuestionPoint via AskWisconsin) , Chat, & Benefits to Learners

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36 Part 2. Resources & Services (continued) Part 2. Resources & Services (continued) Electronic Reserves Set-Up, How Used, Statistics, Benefits

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41 Uses of E-Reserves  Syllabi  Handouts  Quizzes  PPT Presentations  PPT Handouts  Writing Style Guides  Papers & Portfolios  Links to Web Sites  Links to Databases  Scanned Articles with Copyright Permission  Lecture Notes  Graphs  Pictures  Forms  Project Information  Bibliographies  Videostreaming

42 GTCLTCMPTCMSTCNTCNWTCWCTCTotals Accounts Courses Documents ,937853,265 Page Views Last Month , , ,848 Page Views SinceStart2,107Oct022,195Sep0210,156Jul02332Sep034,573Sep ,697Jun02525Jul0346,585 ERes Statistics Consortium-Wide

43 Part 2. Resources & Services (continued) Electronic Document Delivery Policies, Benefits to Learners, Pilot

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48 Part 3. Entry Points to Library Resources & Services New technologies permit distance learners access to resources at point of need. Tools such as linking, course delivery systems, and cataloged web sites guide users to appropriate and specific resources. Multiple electronic access points to library resources require cooperation and collaboration with other instructional units. New technologies permit distance learners access to resources at point of need. Tools such as linking, course delivery systems, and cataloged web sites guide users to appropriate and specific resources. Multiple electronic access points to library resources require cooperation and collaboration with other instructional units.

49 Part 3. Entry Points (continued) Library Home Pages Shortcuts, Remote Access, Services

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56 Part 3. Entry Points (continued) Course Delivery Platforms BlackboardE-College

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65 Part 4. WISPALS Future  Tools that will link resources  Methods to maximize use of resources  Systems to deliver resources and services to patrons  Specifically Participation in virtual reference Participation in virtual reference Videostreaming Videostreaming Support new statewide curricula Support new statewide curricula

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67 Thank You. WISPALS Library Consortium WISPALS Library Consortium WISPALS Library Consortium  Fox Valley Fox Valley Fox Valley  Gateway Gateway  Lakeshore Lakeshore  Mid-State Mid-State  Moraine Park Moraine Park Moraine Park  Northcentral Northcentral  Northeast Wisconsin Northeast Wisconsin Northeast Wisconsin  Waukesha County Waukesha County Waukesha County