Innovation Projects delivered by Clive Bonny

NEW BRAND VISION New Brand Vision: marketing agency with blue chip technology clients including key supplier to Microsoft. Opportunity to grow by widening high value service portfolio with interim management offer using web- based value proposition to attract fast track clients

OUTCOMES FOR NEW BRAND VISION Internet profiling of market buyers and suppliers Fast tracked providers for personal assessment Defined best value options across supply chain Created new business plan for £500K revenue MD Ben Harris “Smart research of the internet by Clive has qualified a significant market opportunity for creating new jobs and high margin revenue. Delivering all with just 5 days innovative support. Outstanding.”

BEESTON GROUP Beeston Group build award winning lodges for leisure and second homes in unique country park settings. Articulating environmental science innovations creates high investment benefits for clients and differentiates design value.

OUTCOMES FOR BEESTON Researched best practice for energy saving designs Applied technology know-how into high value proposition Onsite creative problem-solving workshops to team-build Articulated technology into return on investment for clients MD Timothy Hay says “Clive translated environmental science data into jargon-free advice for clients. This created an immediate £100,000 deal and is boosting our latest development of over 50 Lodges in New Hall Harwich. Clive’s practical advice is a great investment”

CITY BUSINESS SERVICES Rivington House business office facilities provider since 1983 in City hotspot Opportunity to boost incubator growth for new breed entrepreneurs looking for innovative service provision.

OUTCOMES FOR CITY BUSINESS SERVICES Benchmarked Innovation Centre services in and out of City Researched clients perceived value of current and future options Designed Innovation Workshop to attract and retain new clients. Repositioned offer to attract new customers with enhanced service focused on Entrepreneurship skills. MD G Koumi says “Clive completed the project to high quality without diversion of my time or my busy support staff“

KENWOOD TRAVEL Luxury travel operator to exotic destinations delivering personalised advice for discerning globe-trotters Opportunity to create higher quality service using digital vocal mapping to identify and match client VHF

Outcomes for Kenwood Behavioural benchmarking of call operators Balanced scorecard of behaviours to match clients Facilitated customer sales assessment of VHF Visual Hearing and Feeling experience Coaching process based on best practice Retention of new operators with faster induction G Koumi MD says "We pride ourselves with unique advice for people who want the best. Clive’s innovation processes will ensure we maintain the highest standards of service in our industry, and keep our customers coming back“