START TRAINING (MANCHESTER) LIMITED Using Data to Manage Staff Performance JOANNE HATTON

Start Training (Manchester) Limited AIM To share good practice in managing staff performance through effective performance reviews and one to one supervision meetings

Start Training (Manchester) Limited OBJECTIVES To provide an overview of data collected and analysed To explain the methods used to communicate performance To provide example of a one to one form and explain its use

Start Training (Manchester) Limited ALI INSPECTION (June 2005) Strengths Good use of data in performance management Particularly effective communications Well managed implementation of improvements in Business Administration Good management of training programme. One to one process referred to Excalibur.

Start Training (Manchester) Limited PERFORMANCE REVIEWS Monthly Quarterly Half Yearly Annually Comparisons and Trends

Start Training (Manchester) Limited TYPES OF DATA Starts In learning Leavers Achievers Profiles against actuals EDIMS

Start Training (Manchester) Limited DATA SUITE Type Used by When Description of use

Start Training (Manchester) Limited COMMUNICATING PERFORMANCE Communications at Start are particularly effective with regular, timely and useful meetings which include planned staff development

Start Training (Manchester) Limited ONE TO ONE SUPERVISION MEETINGS Benefits Regular one to one time with manager Monitors various roles and responsibilities Uses KPL to manage performance Links to Q1 activities and appraisals

Start Training (Manchester) Limited POTENTIAL BARRIERS Data / reports need to be current Preparation required Can be time consuming Can be difficult to accommodate private meeting rooms Managers need to be competent and fair Needs time to embed

QUESTIONS