Bringing the best of the best to the market Helping Practice Managers look like a rock star!

Clear your mind… We are not a credit card processor.

What we do 1.Negotiate As your trusted advisor, we analyze your statement and negotiate with your processor to ensure that you have the lowest rate 2.Optimize Our experts will evaluate your account and optimize any outstanding issues 3.You Save We have saved thousands for our clients! You keep saving as we monitor your account monthly- as long as you remain a Merchant Advocate client

Merchant Advocate Credentials Top Industry Partnerships Key Marketplace Relationships Unprecedented Clout Over $15 Million Saved

Case Study | ASAPS Savings Situation: In partnership with the American Society for Aesthetic Plastic Surgery, Merchant Advocate was asked to analyze their statement and review their account Resolution: Merchant Advocate was able to: 1.Keep ASAPS with their current processor while saving them.15% on their rates 2.Optimize coding with their processor increasing their savings (American Express) 3.Monitor their account monthly to ensure savings!

Case Study | Plastic Surgery Office Savings Situation: Merchant Advocate worked with a large practice to identify areas with their processing that could be optimized and negotiated Resolution: Merchant Advocate was able to: 1.Negotiate their rate and achieve $60,000 Gross annual savings! 2.Review coding through our optimization tool 3.Monitor their account monthly to ensure savings $36,000 Net savings a year in savings!

How does this help you? All organizations need help regardless of size Average Savings of 35% You no longer have to change from your current relationships

8 1.THEY ARE NOT A CREDIT CARD PROCESSORS 2.Credit Card processing is an unregulated industry 3.Deceptive training and sales process 4.Rates can be changed at any time 5.The more a processor charges the more they make, they have no incentive to keep rates low 6.An expert will save you 5 times what you can do on your own 7.An expert should analyze your statement every month for increases Reasons why you should use an Advocate and not try and do this yourself

What does that mean for the Doctor? FEES $50,000 Charged to Patient Accounts Regulated FeesUN- Regulated Fees Issuing banks and Visa/ MC take 1-2% $500 – $1,000 Unnecessary fees can total up to 3% $1,500 Doctor could lose up to $18,000 a year Purchase

What does that mean for the Doctor? CODING/ PROCEDURE? $50,000 Charged to Patient Accounts Merchant Account Set-up Post Purchase Procedures Improper Processor Coding - 1% Average $500 Incorrect Information Input can total up to.5% $250 Doctor loses up to $9,000 a year Purchase

Example 1- Extra Fees

Example 2- Non Disclosure of Fees

Example 3- Improper Coding

Example 4- Math is Wrong

Sounds great… why doesn’t everyone use an expert?

1.I already have great rates – most offices will think they have great rates, however it is not just about rate –Example: coding error cost this Dr. thousands of dollars 2.My friend/brother/uncle is my sales rep –These are the accounts that usually have the highest rates 3.I don’t want to switch processors –They didn’t understand what we do 4.To good to be true –Let’s check out some case studies What are the Objections

Questions?