The Public Performance Measurement and Reporting Network Presentation at the 2009 National Conference on Innovations in Government Accountability and Performance ABTA Institute, Melbourne, FL May 18, 2009

School of Public Affairs and Administration The goal of the Public Performance Measurement and Reporting Network is to promote the use of valid, reliable data as a key element in improving the delivery of public services. Mission The Public Performance Measurement and Reporting Network will strengthen connections among citizens, government officials and administrators, nonprofit managers, academics and other groups that focus on the measurement and improvement of public sector performance.

School of Public Affairs and Administration Membership is FREE The Network has over 2700 members that represent elected officials at all levels of government: local, state and federal, managers, citizens, nonprofits, academics, researchers, students, consultants etc.

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School of Public Affairs and Administration performance measures Choose any of the measures above and click on it for a listing of measures in that area. The Master List of Performance Measures has hundreds of measures across fourteen broad service areas – and is growing daily.

School of Public Affairs and Administration government performance measurement in practice

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School of Public Affairs and Administration Highlights of Current and on-going Projects Development of the Practitioner’s Toolbox that includes: Sample questions from citizen surveys Performance Measures Links to reports that represent best-practices Links to case studies of municipalities that represent best practices Putting together the key resources that are needed to plan and implement a successful performance measurement project that responds to internal needs as well as citizen demands

School of Public Affairs and Administration Current Projects - continued The Municipal Performance Measurement System available at Online Webinars that are affordable and timely The Public Performance Measurement Certification Program Annual Conference on Public Performance Measurement and Reporting Continuing to Provide Communication tools that help practitioners network, learn and resolve common issues in performance measurement and reporting.

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