HUMAN RESOURCE MANAGEMENT: AN OVERVIEW

Human Resource Management Concept Human Resource Management Concept Human Resource management Functions Human Resource management Functions

Resource HRM Management Human

HRM  Human  Resource  Management

WHAT IS HUMAN RESOURCE MANAGEMENT? “ The utilization of a firm’s human resources to achieve organizational objectives” “ The utilization of a firm’s human resources to achieve organizational objectives”

WHAT IS HUMAN RESOURCE MANAGEMENT? Human resource (HR) management refers to the practices and policies you need to carry out the personnel aspects of your management job, specifically, acquiring, training, appraising, rewarding, and providing a safe and fair environment for your company’s employees Human resource (HR) management refers to the practices and policies you need to carry out the personnel aspects of your management job, specifically, acquiring, training, appraising, rewarding, and providing a safe and fair environment for your company’s employees

Human Resource Management Managerial function that tries to match an organization’s needs to the skills and abilities of its employees.

Management and its relationship with HRM Management and its relationship with HRM

Management Manage self Manage self Manage others, and Manage others, and Manage the environment Manage the environment

Managing People All managers must be concerned with activities like…. Staffing (hiring and firing) Retaining (motivating people) Development (encourage & train) Adjustment (alternative arrangements) Managing change (burning issue of today)

What Is Management? A set of activities (including planning and decision making, organizing, leading, and controlling) directed at an organization’s resources (human, financial, physical, and informational) with the aim of achieving organizational goals in an efficient and effective manner. A set of activities (including planning and decision making, organizing, leading, and controlling) directed at an organization’s resources (human, financial, physical, and informational) with the aim of achieving organizational goals in an efficient and effective manner.

Management in Organizations Inputs from the environment Human resources Financial resources Physical resources Information resources Planning and decision making Leading Organizing Controlling Goals attained Efficiently Effectively

The Functions of Management Planning Planning Setting an organization’s goals and selecting a course of action to achieve them. Setting an organization’s goals and selecting a course of action to achieve them. Organizing Organizing Determining how activities and resources are grouped. Determining how activities and resources are grouped. Leading Leading Getting organizational members to work together to advance the interests of the organization. Getting organizational members to work together to advance the interests of the organization. Controlling Controlling Monitoring organizational progress towards goals. Monitoring organizational progress towards goals.

Planning and Organizing Involve… Planning Planning Environmental scanning and analysis Environmental scanning and analysis Developing a vision of the future Developing a vision of the future Setting long-term organizational objectives Setting long-term organizational objectives Developing organizational and competitive strategies Developing organizational and competitive strategies Organizing Organizing Defining tasks and duties Defining tasks and duties Grouping positions into effective structures (departments) Grouping positions into effective structures (departments) Clarifying authority, responsibility, and reporting relationships Clarifying authority, responsibility, and reporting relationships Allocating scarce resources (financial, human, physical) Allocating scarce resources (financial, human, physical) Staffing positions with qualified personnel Staffing positions with qualified personnel

Leading and Controlling Involve… Leading Leading Effective communication Effective communication Inspiring others to do their best Inspiring others to do their best Motivation and rewards Motivation and rewards Trust and assurance Trust and assuranceControlling Clear standards Clear standards Monitoring progress and results Monitoring progress and results Knowing when and how to intervene Knowing when and how to intervene Correcting deviations successfully Correcting deviations successfully

Efficiency versus Effectiveness Efficiency: Operating in such a way that resources are not wasted Effectiveness: Doing the right things in the right way at the right times Successful Management Source: Adapted from Van Fleet, David D., Contemporary Management, Second Edition. Copyright © 1991 by Houghton Mifflin Company. Used with permission.

The Management Process

Management & HRM HR is part of Management!

Human Resource Management Functions Staffing HUMAN RESOURCE MANAGEMENTFUNCTIONS Employee & Labor Relations Safety & Health Compensation & Benefits Human Resource Development

Staffing  Job Analysis  Human Resource Planning (HRP)  Recruitment  Selection

Staffing (Continued)  Staffing - Process through which an organization ensures that it always has the proper number of employees with the appropriate skills in the right jobs at the right time to achieve the organization’s objectives  Job analysis - Systematic process of determining the skills, duties, and knowledge required for performing jobs in an organization

Staffing (Continued)  Human resource planning - Process of systematically reviewing human resource requirements to ensure that the required numbers of employees, with the required skills, are available when needed.  Recruitment - Process of attracting qualified individuals and encouraging them to apply for work with the organization

Staffing (Continued)  Selection - Process through which the organization chooses, from a group of applicants, the individual best suited for the company and the position

Staffing (Continued)  Selection - Process through which the organization chooses, from a group of applicants, the individual best suited for the company and the position

Human Resource Development  Training  Development  Career Planning  Career Development  Performance Appraisal

Human Resource Development (Continued  Training - Designed to provide the knowledge and skills needed for a particular job.  Development - Involves learning that goes beyond today's job. It has a more long-term focus

Human Resource Development (Continued)  Career planning - An ongoing process whereby an individual sets career goals and identifies the means to achieve them  Career development - A formal approach used by the organization to ensure that people with the proper qualifications and experiences are available when needed  Performance appraisal - Employees and teams are evaluated to determine how well they are performing their assigned tasks

Compensation & Benefits Pay - M oney that a person receives for performing a job Benefits - Financial rewards in addition to base pay Nonfinancial Rewards  The Job  The Environment

Safety and health Safety : Injuries and Work related accidents Health: illness

EMPLOYEE AND LABOR RELATIONS Interaction between workers and management Interaction between workers and management Interpersonal skills Interpersonal skills Relying on “top down” communication channels from managers to subordinates Relying on “top down” communication channels from managers to subordinates Encouraging ‘bottom up” feed back from employees to managers Encouraging ‘bottom up” feed back from employees to managers