IT developments Since last GA  CRM  HPHNET.org in new CMS (J3.x)  Menus + navigation improved (+SF)  New Online LoI  Subscribe to HPH news  Front page:  Most read  news/events feed

CRM PODIO – Free CRM solution for HPH - as approved Intl NGO cause! – Lean administration of H/HS Members, Networks, TF and WG, Partners, contacts, leads, news subscribers etc. – Progress:  Present stage: data transfer  Networks – all 28 OK  H/HS 171 of?  Contacts and leads management  Via online LoI + contacts + subscribers  Leaner admin capabilities:  Invoicing, Membership dues, Reminders, Payment information and history  Linked to journal, CHPS, websites member listing etc.  Excel and CSV import and export, webforms, mailto app, API,  Better FU and member care:  Bulk (and tailored) MMO - physical and  Key history and last contact etc.

Also…  Linkedin HPH Global - still the top social media for HPH  High uptake and steady growth from launch in 2011  Growth of 151 members since Barcelona  967 group members per Nov 2014  816 group members in Apr 2014  Much activity in threads and discussions (2 – 13 discussions per month + comments)  Ca. 25% are entry-level and ca. 25% are senior-level professionals

Still pending IT issues Still pending issues  CRM data entry completion (exp. Jan 2015)  HPHNET.org  Problems from migration…  Clean up (library etc.)  Member views (API from PODIO to website)  Items from Action Plan:  E-learning?  Virtual study tours?  N/R and TF subsites – push use again!  Further toolbox updates?...