© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. The Veterinary Facility Mrs. Higgins, LVT Veterinary Assistant Program Locust Trace Agriscience Center

© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. The Veterinary Facility The waiting room/reception area

© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. The Veterinary Facility The exam room

© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. The Veterinary Facility The Treatment Room

© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. The Veterinary Facility The pharmacy

© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. The Veterinary Facility The Laboratory

© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. The Veterinary Facility Radiology Surgical suite Intensive care unit Isolation ward Kennel ward Reception area

© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Managing the Veterinary Facility Office management –Ordering supplies –Paying invoices –Completing tax and insurance information Staff management –Coverage for all shifts –Employment records

© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Invoicing and Fees Invoice - also called a bill; itemizes procedures and prices Estimate - approximate cost of a procedure Credit applications - allows clients to obtain a line of credit to pay for costs of patient care that are owed to the facility

© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Payroll and Accounting Payroll - staff salaries and checks that are written for each employee on a regular basis Gross pay - total amount earned by an employee before tax deductions Net pay - amount earned by an employee after tax deductions

© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Payroll and Accounting Salary - amount a person earns each year based on an hourly or set wage Hourly wage - based on a 40 hour work week Overtime - amount of work time in excess of 40 hours –Requires payment of time and a half of the set wage

© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Payroll and Accounting Tax deduction - fees based on insurance costs, union dues, and investment plans offered by the employer Exemptions - amount of money withheld from an employee for income taxes FICA tax - amount withheld for social security taxes Form W-4 - form based on employee wage and marital status for tax purposes –Employee Withholding Allowance Certificate

© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Inventory Management and Control Inventory management - price, manufacturer, company ordered from, expiration date of all items Inventory - amount and type of products in the hospital

© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Inventory Management and Control Computer inventory systems –Entered into computer –Correlates with invoicing –Items used or sold are removed from inventory list Automated inventory system –Physical count of all items –Logged in book

© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Inventory Management and Control Office supplies: –Paper –Pens/pencils –Printer toner –Schedule/message book Medical supplies –Bandages –Needles/syringes –Pharmaceuticals - medications Capital equipment - costly items that have a long usage time –Centrifuge - machine that separates blood components –Microscopes –Blood machines –Anesthesia machine

© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Veterinary Invoice

© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Inventory and Unpacking Open the box Locate the invoice –Inside box –Outside flap or pocket Date and initial the invoice Place invoice in a safe place near the work space Remove items from the box

© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Inventory and Unpacking Check off each item that has been shipped Make sure the items received were the items ordered Compare the quantity received with the quantity ordered Highlight or circle back-ordered items

© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Inventory and Unpacking Remove all packing materials and place in trash can Flatten the box and place it in cardboard recycling if available Place the invoice on the manager’s desk or file location

© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Inventory and Unpacking Determine where items are stored Read labels for storage –Refrigerator –Shelf –Store room –Cool, dark area Locate similar items Place new items to the back according to expiration date

© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Inventory and Unpacking Place older items to the front and long- dated items to the back Dust items that have been on the shelf Remove all expired products and inform the hospital manager of these items

© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Inventory Management and Control Want list - items that are low in quantity or needed in the hospital –White board –Clip board –Designated areas (ICU supplies, pharmacy, office, etc.) –Amount on hand and date

© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Want List Note items in inventory that are low or out of stock WANT LIST should be placed in each area of the hospital Record items that need to be ordered Check inventory records and computer records for quantity of inventory items Hospital manager should track needed items