GENERATIONS HOME CARE, INC. Jodie Edwards Guided Practicum Internship 2015

CHAPTER ONE Getting Started…..

EXPERIENCE AND EXPECTATIONS I come into the internship with a multitude of experience with human behavior, the elderly and disabled as well as the aging process I come into the internship with a multitude of experience with human behavior, the elderly and disabled as well as the aging process I am looking to gain experience about policies and procedures, how these are developed and implemented and diplomacy regarding all of these matters I am looking to gain experience about policies and procedures, how these are developed and implemented and diplomacy regarding all of these matters

CHAPTER TWO Getting Acquainted….

MOVING FROM THE FIELD TO ADMINISTRATION Challenges Challenges Being in an office environment Being in an office environment Meeting all of upper management Meeting all of upper management Changes Changes Perception of being outside to being inside Perception of being outside to being inside

CHAPTER THREE Developing Ethical Competence….

ETHICAL ISSUES Challenges Challenges Line between wanting to be helpful and breaking the law Line between wanting to be helpful and breaking the law HIPAA HIPAA Patient records and medical information Patient records and medical information Appropriate signatures on ROI forms Appropriate signatures on ROI forms

CHAPTER FOUR Using Supervision….

SUPERVISION AND LEADERSHIP Challenges Challenges Open Door Policy Open Door Policy Being Taken Advantage of Being Taken Advantage of Interruptions Interruptions Lessons Lessons Pause before react Pause before react Active listening Active listening Showing appreciation Showing appreciation

CHAPTER FIVE The Integrative Processing Model…. Learning to learn from experience

INTEGRATIVE PROCESSING Allowed me to process my thoughts, understand my own thought process and see my biases Allowed me to process my thoughts, understand my own thought process and see my biases Forced me to come up with solutions using only the tools that were available Forced me to come up with solutions using only the tools that were available Gave me a strategic plan to help solve problems Gave me a strategic plan to help solve problems

CHAPTER SIX Communicating with Clients

COMMUNICATION WITH GROUPS AND COMMUNITIES I have experience with communicating one on one and with families, however through this internship I gained experience with groups and communities. I have experience with communicating one on one and with families, however through this internship I gained experience with groups and communities. Communication is so important in organizations Communication is so important in organizations I communicated through monthly newsletters and found I communicated through monthly newsletters and found Created a sense of community Created a sense of community Ensured everyone received the same information Ensured everyone received the same information

CHAPTER SEVEN Developing Cultural Competence

CULTURAL COMPETENCE Important to know personal cultural biases or opinions Important to know personal cultural biases or opinions Latino Culture Latino Culture Family Hierarchy – Oldest Male family member makes decisions Family Hierarchy – Oldest Male family member makes decisions Dissonance with healthcare professionals Dissonance with healthcare professionals Minority vs Majority Minority vs Majority

CHAPTER EIGHT Writing and Reporting

REPORTING AND CONTRACTS There were no specific forms or ways of reporting. All my reporting was done in ways that I created. There were no specific forms or ways of reporting. All my reporting was done in ways that I created. I rewrote written admission contracts for Community Living Program I rewrote written admission contracts for Community Living Program Legalities Legalities Many different overviews/rewrites Many different overviews/rewrites Importance of clear and concise language Importance of clear and concise language

CHAPTER NINE Taking Care of Yourself

SPIRITUAL AND PHYSICAL HEALTH Prayer and Meditation Prayer and Meditation Exercise Exercise Healthy Eating Habits Healthy Eating Habits Stress Relief Stress Relief

CHAPTER TEN Ending Your Internship

LEAVING MY INTERNSHIP What did I learn? What did I learn? What kind of Administrator I don’t want to be What kind of Administrator I don’t want to be Decision making skills Decision making skills Diplomacy Diplomacy

CHAPTER ELEVEN Career Planning

WHAT DOES THE FUTURE HOLD… My true calling is working with the elderly population My true calling is working with the elderly population Managing my own Nursing Home or Skilled Nursing Facility Managing my own Nursing Home or Skilled Nursing Facility Obtaining my Nursing Home Administrator License Obtaining my Nursing Home Administrator License Going back to School to receive my Masters in Social Work Going back to School to receive my Masters in Social Work Most importantly being open to what life has in store for me! Most importantly being open to what life has in store for me!