Supporting Students at King’s Emma Fleming – Student Support Officer

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Presentation transcript:

Supporting Students at King’s Emma Fleming – Student Support Officer The Compass Supporting Students at King’s Emma Fleming – Student Support Officer

The Compass – Student Support The first point of contact for support and guidance for students A central hub for all enquiries and specialist services We will own your enquiry until resolution

The Compass - locations B1, Macadam Building, Strand Campus drop-ins; study space; accommodation queries 1st Floor, Henriette Raphael, Guy’s Campus drop-ins; money surgery; social space Franklin Wilkins Library, Waterloo Campus drop-ins; study space; social space

Compass Online – 24/7 enquiry service Provides answers to Frequently Asked Questions Allows users to request a service from The Compass Accessed via the Compass Online tab in OneSpace Student Records (mykcl.kcl.ac.uk)

The Compass - services Council Tax Exemption Certificates Confirmation of Study letters Visa letters for travel, invitation and Post Study work Library access letters We also provide new and replacement ID cards

The Compass – Drop Ins Disability & Dyslexia Support Student Advice &International Student Support The Graduate School Internships

The Compass – One to Ones The English Language Centre The Graduate School Information Specialists

The Compass Provides… An end to end enquiry service you can access virtually A searchable online repository of FAQs Specialist drop-ins and clinics A comfortable, calm place to study

Contacting The Compass Tel: 020 7848 7070 Email: thecompass@kcl.ac.uk Website: www.kcl.ac.uk/thecompass (or use the tab in your record) Visit: Strand (B1 Macadam) Guy’s (1st Floor, HR, Guy’s) Waterloo (Franklin Wilkins)