Training

» Goal: ˃New Ideas ˃Pros and Cons ˃Implementable

» WHY? ˃You need sales and/or install and prep help during the season that exceeds the level of full-time employees you have available to work the season.

» HOW? ˃Do it yourself ˃Get help ˃Outsource

» 1. DO IT YOURSELF

» But Seriously… » The Norm - “doing it yourself”… ˃I don’t need a job description…it’s just a ____ ˃I’ll just post it on craigslist.com ˃You know, last year’s guys weren’t THAT bad. ˃I’ll put a sign in our window ˃We’ve always done it this way » So – maybe there are some new ideas?

» Doing it yourself – new ideas ˃Start EARLIER ˃Ask employees/friends/family for referrals (bonus based?) ˃Use social media – Facebook, Google+, Twitter ˃YES…use LOCAL PAPERS! ˃Hire your customers ˃Retirees ˃Veterans ˃Directly recruit workers of other seasonal businesses

» 2. GET HELP +Staffing Agency +Rank Company 2012 U.S. Staffing Revenue ($million) Market Share Largest staffing segment(s) – 1 Allegis Group 7, % IT, Industrial – 2 Adecco 4, % Industrial, Office/clerical – 3 Randstad Holding 4, % Office/clerical, Industrial – 4 Manpower Group 4, % Industrial, IT – 5 Kelly Services 3, % Industrial, Office/clerical – 6 Robert Half International 2, % Finance/accounting, office, clerical – 7 Express Employment Professionals 2, % Industrial, Office/clerical – 8 Recruit 2, % Industrial, Office/clerical – 9 Insperity 2, % PEO – 10 The Select Family of Staffing Companies 1, % Industrial, Office/clerical

» What services do staffing companies provide? ˃Recruit ˃Background check ˃Drug test ˃Pre-screen ˃Recommend ˃Hire ˃Payroll ˃Benefits ˃Not likely – why? +RISK! +FEW companies will carry the Worker’s Comp

» 3. Outsource » What is Outsourcing? ˃Outsourcing is contracting with another company or person to do a particular function. Typically, the function being outsourced is considered non-core to the business. » WHO can I outsource with? ˃(look around you…) ˃Landscaping ˃Painting ˃Tree service ˃Other seasonal businesses with skills

» Considerations for Outsourcing: ˃Non-compete ˃Non-disclosure ˃Long-term commitment

» Pros and Cons to each approach ˃Do it yourself +TIME +But – Time = Money, right? ˃Let someone else do it +COST? +Most won’t be able to offer the full list of services ˃Outsource +Do you REALLY want to hire a company to do your core business function? +Long-term commitment to reap benefits +Training my competition? +Building an excellent exit strategy? » WHEN SHOULD I START? ˃NOW!

» Just a note about RETENTION ˃HIRE for ATTITUDE ˃Have a hiring PROCESS ˃Have up-to-date and ACCURATE job descriptions ˃Train, Train, Train ˃Pay retention bonus

» What I learned investigating this topic ˃Staffing companies are only good up to a point, but that point could be WELL worth the price. Every ‘placement’ deal is negotiated locally. ˃Outsourcing with the right partner could really pay dividends ˃Temporary/Seasonal doesn’t get you “off the hook” legally with these employees…even if you COULD use a staffing company. You really need to do your homework. » Q & A » Discussion

» Resources + advice/attracting-job-candidates/seasonal-hiring-guide.aspx + Employees.pdfhttp:// Employees.pdf + advice/attracting-job-candidates/hiring-for-attitude.aspx