#PACnet15

Moderator  Tina John » Sr. Product Manager, Paciolan Presenters  Michael See» Data Consultant, Paciolan  Tina John » Sr. Product Manager, Paciolan  Lindsey Kinkelaar » Data Consultant, Paciolan

#PACnet15 Unlocking your mind (and your data) 3 Studies have shown that each of us only use about 10% of our brain capacity

#PACnet15 Unlocking your mind (and your data) 4 Like our own minds, most of us are only using a small percentage of the data we have to run our business.

#PACnet15 Unlocking your mind (and your data) 5 How can we increase this? 10%

#PACnet15 Unlocking your mind (and your data) 6 To 100%

#PACnet15 Leveraging our tools to climb the mountain to get a better view of our data 7 Your data is all out there, it starts as lots of zeros and ones’s. But like the limited way we use our own minds, we need tools to increase that brain percentage to help us “climb the mountain” to get a better view of that data.

#PACnet15 8 Ticketing Intelligence Visual Business Analytics at your fingertips

#PACnet15 Ticketing Intelligence (TI) Data Platform delivers powerful insights into our client's data to drive decisions that:  Increase ticketing revenue  Improve sales and marketing effectiveness  Drive distribution efforts Goal: Actionable Analytics  Identify meaningful patterns in data.  Validation for one or more of your strategies.  Ability to look at the good and bad. What’s working, what’s not.  Projection analytics focused on the big picture AH-HA! to Action Ticketing Intelligence Platform Vision

#PACnet15  Partnered with SSB & Kore 2+ years ago » Universe data into TI Data Warehouse » Ticketing Intelligence Web Portal ▫ Dashboards ▫ Standard Reports ▫ Custom Reports History & Partnerships Ticketing Intelligence Visual Reports 10

#PACnet15 Benefits of NEW Direction Ticketing Intelligence Visual Reports 11 Paciolan Easier to maintain Many years of knowledge of Paciolan data More control of content and releases Better integration - No additional rollouts (only need eQuery2.0) SSB More time to focus on: Customizations (both reporting and 3 rd party integrations) Consulting engagements for reports with more complex data sources (including 3 rd party integrations)

#PACnet15 How it works - eQuery connects to the TI database Ticketing Intelligence Visual Reports 12

#PACnet Ticketing Intelligence Updates Visual Reports - eQuery Library of graphical reports to visualize your data Easily highlight trends and exceptions Share via , URL link or embed in your own web site 1 Executive Dashboards - eQuery Season and Event Analysis Renewal Analysis Patron Insights 2 Operational Reports Detailed operational reports using TI Data Customer tested over the last year Displayed using SAP/Crystal Reports 3 Pac Data Hygiene Name Parsing/casing , Phone Number Standardization Duplicate detection and merging 4

#PACnet15  Ticketing » Event and Season Analysis » Access Scanning Analysis » Marketing Analysis » Event How Sold Analysis » Seasonal Comparison  Fundraising » Drive and Campaign Analysis  CRM » Sales and Opportunity Pipeline Analysis and Aging » Hustle Board and Sales Rep Productivity Analysis » Won/Loss Analysis Ticketing Intelligence Visual Reports Visual Reporting Content – eQuery (Q2 2015)

#PACnet15 Unlocking your mind (and your data) 8 Live Demo

#PACnet15 Evolution 3 Evolution - Reporting

#PACnet15 17 The Past P

#PACnet15 18 The Present/Future

#PACnet15 Evolution 3 Evolution

Revoltion 3 R-evolution

 Michael See» Paciolan, Data Consultant  Lindsay Kinkelaar» Paciolan, Data Consultant  Tina John» Paciolan, Sr. Product Manager Questions for the panelists? Contact Us! 21 Contact Us!

#PACnet15 Please complete either the session evaluation form on your chair or online at Questions