An Overview

Agenda  What is Convergence?  What is CCNT Certificate Program?  CCNT Benefits  Who Sponsors the CCNT Certificate?  CCNT Competencies  CCNT Exam  Official CCNT Courseware  CCNT Eligible for Educational Credits

What is Convergence?  Convergence merges voice, video and data on a single network.  Convergence is the newest development in communications technology.  Companies need complete solutions and qualified personnel to sell and support convergence products.  Selling and supporting convergence technologies requires a new set of skills.

What is Certificate Program?  CCNT (Certified in Convergent Network Technologies) targets service providers and telecom sales and support personnel.  The CCNT certificate program validates that an individual has the core knowledge required to sell and support convergence services.  CCNT is a broad, competency-based, introduction of baseline inter-disciplinary terms, concepts and skills of convergence technologies.  CCNT is available as a competency-based Web-based offering with on-line testing and administrative reporting.  Visit

CCNT Benefits  Telcos and Service Providers have standardized criteria to screen capable channel partners, hiring and/or advancement within their organization.  Channel Partners (e.g. agents, VARs, integrators) can differentiate themselves in the marketplace and distinguish themselves to customers and suppliers in their ability to support convergence solutions.  Individuals can validate their competency across a broad range of communications topics including convergence, broadband and voice over IP.

Who Sponsors the CCNT Certificate?  TIA (Telecommunications Industry Association) sponsors and issues the CCNT credential certificate.  TIA has issued over 5,000 CCNT certificates.  TIA is the leading telecommunications industry trade association. Visit for more information.  TIA develops industry standards and credentialing programs.  ProsoftTraining develops certification exams and distributes training and certification courseware.  ProsoftTraining developed the CCNT certificate program and is the exclusive distributor of the Official CCNT curriculum.

CCNT Program Competencies  The CCNT certificate program is a broad, knowledge-based introduction to core terms, concepts and skills in convergence technologies. To obtain this industry-valued credential, an individual must pass six competency tests in the following disciplines:  Basic Telecommunications  Basic Data Communications  Computer-Telephone Integration (CTI) Essentials  Local Area Networks (LANs)  Broadband Technologies  Voice over IP (VoIP) Essentials

CCNT Exam  The CCNT exam consists of six separate online tests.  The six online tests are administered by ProsoftTraining at  The CCNT six-test exam fee is $100 and consists of approximately 450 questions.  The test assessor allows each candidate up to three attempts to pass each test, section by section.  A candidate can “test-out” of sections during the pre-study (first attempt) assessment.  Each test is self-paced and the candidate can exit the test at any time and return to the exact exit point.

Official CCNT Courseware  The CCNT certificate program was created and optimized for competency-based training delivered in a Web environment.  A pre-study assessment prescription gives the student a training guide that highlights areas for additional study.  Official CCNT preparatory courseware was being developed by ProsoftTraining.  Official CTP preparatory courseware can be purchased by through the TIA CTP Web site at

Official CCNT Courseware  Competency-based training effectively combines pre-study assessment testing, study materials and post-study assessment testing.  The sections in each module are presented in an interactive, self-study format.  Progress checks, or “Section Reviews,” are placed strategically throughout the sections to help learners assess their understanding of learning and testing objectives, and to review key concepts.  The six required modules for CCNT training are delivered in several formats:  Web-based training (WBT)  Computer-based training (CBT)  Instructor-led training (ILT)

Official CCNT Courseware Title WBT or CBT Hours based on averages ILT Test Questions Basic Telecom 8 hours 2 days100 + Basic Data Com 12 hours 3 days 70 + CTI Essentials 4 hours 1 day 40 + LANs 12 hours 3 days 60 + Broadband 10 hours 3 days120 + VoIP 4 hours 1 day 50 + CCNT50 hours13 days450 +

Suggested Retail Pricing (SRP) TitleWBT or CBTILT*Test Basic Telecom$100$ 50$ 25 Basic Data Com$125$ 75$ 25 CTI Essentials$ 75$ 25 LANs$125$ 75$ 25 Broadband$125$ 75$ 25 VoIP$ 75$ 25 CCNT$445$225$100 *Does not include instructor/classroom fees.

CCNT Eligible for Educational Credits  University of Phoenix  Credits awarded by the Prior Learning Assessment Center will apply towards the University ’ s undergraduate degrees for lower-division Science and Technology electives and general education.  A total of 18 credits for the six CCNT program courses.  ITCap (Industry Training Credit Approval Process)  Credit awarded by Pima Community College (PCC) the 4 th largest community college in the US.  A total of 6.5 credits for the six CCNT program courses.  BICSI  CCNT courses are recognized by BICSI for educational continuing educational credits (CECs) for RCDD, LAN Specialists, OSP Specialists, Residential and Installation programs.  The total number of credits varies depending on the professional designations.

Additional Telecom Titles Title WBT or CBT Hours based on averages SRP Test Questions SRP Wireless15 hours$ $ 25 Microcomputer Basics15 hours$ $ 25 Digital Telecom Tech 4 hours$ $ 25 ISDN 15 hours$ $ 25 CTI Sales Tutorial 4 hours$ $ 25 Intro to CNT 8 hours$ $ 25 Basic Electricity 4 hours$ $ 25

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