Leading and Nurturing Innovation and Enthusiasm 12 th March 2012
Introduction Francesca Thompson, Director of Nursing and Executive Lead for Dementia Chris Dyer, Consultant Geriatrician
Inspiration
Behind the Inspiration
Some is not a number, soon is not a time! Dementia Parkinsons Hip Fracture Learning Disabilities End of Life
Nurturing Enthusiasm
Leading and Nurturing Getting the Board on board -- great things happen when the Board gets intimately involved in the quality care of patients Discovering the patient journey -- the complexity, processes, problems and opportunities Having the courage to talk about the human impact of mistakes and complications Understanding how values-based decision-making is the foundation of quality Will, new ideas and exquisite execution -- the three things absolutely necessary to improve quality of healthcare.
The Importance of the Environment
Our Staff
Will, Ideas and Execution!
Key Messages Keep it simple –”less is more” Measure – often and with relevant indicators Build will Have ideas Know how to carry them out “Will, Ideas, Execution”
Dementia Strategy Group Executive and clinical lead partnership Kicked off by workshop 2008 Enthusiasts engaged Alzheimer’s Society and Alzheimer’s Support involved Some early wins
Wider engagement Trust board Jan st annual report Stressed - single biggest clinical issue we face Quality, safety and efficiency
Further developments Quality accounts for Seconding of matron for dementia care Team at Qulturum involved and enthused Clear action plan....monitored
Publicity Carers rate RUH best CARERS SAY RUH BEST FOR DEMENTIA CARE
What are we proud of? Good engagement, dementia events Ward charter mark a key driver – 1 st “Gold” ward Dementia champions in place Strong links with 3 rd sector Volunteer befriending scheme Environmental change/ funds
Acknowlegements – some! Emma Flannery, Rena Cottis Alzheimer’s Society Stephany Bardzil Alzheimer’s Support Jane Davies Matron for Dementia Care Sue Leathers Matron for Older People Jacqui Young Quality Improvement lead Sharon Manhi Head of Quality Improvement Jon Willis Ward Manager Alice RigbySenior Sister Theresa HegartyHead of Patient Experience