Bill Hewitt PeopleSoft, Inc. Group Vice President, Global Industry Solutions Is it Time For a Change, or Just a Change in Time?
The Realities of the IT Department IT Budgets Operations & Maintenance New Development
Transactional Generation
Self-Service Generation Suppliers Customers Employees
Apple III
Business Process Generation Order to Cash Marketing Automation Sales Force Automation After-SalesSupport OrderEntry Inventory Shipping Invoicing AccountsReceivableCollections
Business Process Generation Order to Cash Marketing Automation Sales Force Automation After-Sales Support Order Entry InventoryShippingInvoicing Accounts Receivable Collections Marketing Automation Sales Force Automation After-Sales Support Order Entry InventoryShippingInvoicing Accounts Receivable Collections
Adaptable Business Process Generation Marketing Automation Sales Force Automation After-Sales Support Order Entry InventoryShippingInvoicing Accounts Receivable Collections Marketing Automation Sales Force Automation After-SalesSupportOrderEntryInventoryShippingInvoicing AccountsReceivableCollections Order Entry Order Entry ERP applications Point Solutions Internal applications
Bill Hewitt PeopleSoft, Inc. Group Vice President, Global Industry Solutions Is it Time For a Change, or Just a Change in Time?
How do Companies Make Money? Manufacturing & Distribution Services Public Sector
Manufacturing & Distribution Throughput Cost of Goods Sold Workforce Utilization User Based Enterprise Usage / Variable Business DriversPricing Models
Services Cash Flow Customer Management Revenue per HC Subscription Transaction “Asset” based Business DriversPricing Models
Public Sector Tax Revenue Aging Workforce Service Optimization Competencies Entitlements Business DriversPricing Models
Three Rules for Effective Pricing Simplicity and Flexibility Justifying “Maintenance” Identify Business Value
Bill Hewitt PeopleSoft, Inc. Group Vice President, Global Industry Solutions Is it Time For a Change, or Just a Change in Time?