A look into some of the top luxury brands in the world… Jocelyn Stargell-Zachery, Justice Dilworth, Derrick Akins, Kortney Clonts, NuTrelle Toodle
DIOR CHANEL TOM FORD JIMMY CHOO GIVENCHY EXECUTIVE SUMMARY
Christian Dior opened its doors in the late 1940’s in Normady, France The brand has over eight women’s fragrances. main goal is to promote feminity and glamour infused with heritage. Dior’s country of origin and manufacturer for his perfumes is in fact Paris, France. SITUATIONAL ANALYSIS
TOM FORD Thomas Carlyle Ford Launched in 2005 Ranked in top 30 COO – United States COM - Italy
CHANEL In 1910 Chanel opened her first store at 21 Rue Cambon in Paris, designing hats which were called “Chanel Modes. In 1915, Coco Chanel opened her first couture house in Biarritz, France where she shortened dresses, removed corsets, and changed fashion forever. Chanel was known for the Chanel Suit, “the little black dress,” and Chanel No. 5 perfume.
GIVENCHY Hubert Taffin de Givenchy founded The House of Givenchy in He opened the first house at 8 Rue Alfred de Vigny in Paris. It is headquartered in Paris, France which is also the country of origin. Italy and Portugal are the countries of manufacture.
JIMMY CHOO The company Jimmy Choo was founded by Jimmy Choo a knowledgeable man raised by a family of shoe crafters Jimmy choo, made a big name for himself in the 1990’s by creating quality handmade shoes made specifically at clients request for clients such as Princess Diana. COO- London COM- Italy and Spain
MARKET SHARE- (EUR) 06/30/2014 (12 months) 06/30/2013 (2 months) 04/30/2013 (12 months) 04/30/2012 (4 months) 12/31/2011 (12 months) 12/31/2010 (12 months) Highest share price (a) (a) Lowest share price (a) (a) GLOBAL PRESENCE- DIOR: Dior fragrances can be found in over 235 boutiques worldwide and in almost any department store in the U.S and Europe. -Dior is ranked in the top fifteen for top fifty cosmetic brands CHANEL: -Chanel is one of the top brands in luxury fashion and also named “2013 Marketer of the Year” by LuxuryDaily.com.
JIMMY CHOO- JAB Luxury Singapore’s sovereign wealth fund Revenue: $300million annually $192million through retail $99.6million from wholesale $7.2million other
SWOT ANALYSIS
TOM FORD
CHANEL
GIVENCHY Strengths- avante gard collections with affordable separates options Weakness- lacking in heritage and history.
JIMMY CHOO
TARGET MARKETS TOM FORDWealthy and stylish men. DIORAge: 25 and over Sex: Female Social Status: High Income: High Education: Higher Ed CHANELChanel’s target audience is from ages and females. GIVENCHYThe young affluent hipster. JIMMY CHOOsophisticated clientele of celebrities, socialites and the high fashion world
BRAND IDENTITIY
CHANEL
TOM FORD
GIVENCHY
JIMMY CHOO
CUSTOMER PROFILE ANALYSIS Dior- targets the innovators, thinkers, achievers and experiencers. Chanel- targets innovators and believers. Tom Ford- Innovator – High Recourses, High Income and thinkers – educated professionals, individual taste, make rational decisions Givenchy-innovators and experiencers Jimmy Choo- innovator
MYSTERY CONSUMER Each brand will now give their personal experience with the consumer.
DIOR Great experience Helpful Friendly Geniune
CHANEL Greeting Referred to website No help Followed Daddy’s girl
JIMMY CHOO
GIVENCHY Exceptional Informational Second Mile Customer Serive
TOM FORD Greeting Not helpful Would not answer questions