NARAST MEETING Language proficiency Kunming, China 14 – 16 April 2004

OPS/AIR Language competency Study group on the need to have basic knowledge of English (PRICEG)Study group on the need to have basic knowledge of English (PRICEG) Language a causal factor in major accidents, (I.e.B747- IL76 over India 1996, Tenerife in 1977)Language a causal factor in major accidents, (I.e.B747- IL76 over India 1996, Tenerife in 1977)

OPS/AIR Changes Annexes 1, 6, 10 and 11Annexes 1, 6, 10 and 11 PANS-ATMPANS-ATM Major changes in Annexes 1 and 10Major changes in Annexes 1 and 10

OPS/AIR Changes Annex 1Annex 1 New provisions for ATCO and flight crew membersNew provisions for ATCO and flight crew members Annex 6Annex 6 Operator to ensure flight crew members understand language used in radio communicationsOperator to ensure flight crew members understand language used in radio communications Annex 10Annex 10 Communications in language normally used by ground station or in EnglishCommunications in language normally used by ground station or in English Use of clear phraseology and languageUse of clear phraseology and language

OPS/AIR Changes Annex 11Annex 11 Communications to hand-over traffic in English except when mutually agree otherwiseCommunications to hand-over traffic in English except when mutually agree otherwise Service providers to ensure controllers speak and understand the language Service providers to ensure controllers speak and understand the language PANS-ATMPANS-ATM ATM and other ground personnel express themselves using clear language and at the level required in Annex 1ATM and other ground personnel express themselves using clear language and at the level required in Annex 1

OPS/AIR Annex 1 language proficiency Air traffic controllersAir traffic controllers Before: Air traffic controllers to speak without difficulty the language(s) designated for use by the StateBefore: Air traffic controllers to speak without difficulty the language(s) designated for use by the State After: Air traffic controllers and radio station operator demonstrate capability in speaking and understanding the language used in radio communicationsAfter: Air traffic controllers and radio station operator demonstrate capability in speaking and understanding the language used in radio communications From 5 March 2008, demonstrate capacity to speak and understand the language used in radio communication to the level of proficiency required in the Appendix to Annex 1From 5 March 2008, demonstrate capacity to speak and understand the language used in radio communication to the level of proficiency required in the Appendix to Annex 1

OPS/AIR Annex 1 language proficiency PilotsPilots Before: only required to have a radio telephony licenseBefore: only required to have a radio telephony license After: pilots to demonstrate capability in speaking and understanding the language used in radio communicationsAfter: pilots to demonstrate capability in speaking and understanding the language used in radio communications From 5 March 2008, demonstrate capacity to speak and understand the language used in radio communication to the level of proficiency required in the Appendix to Annex 1From 5 March 2008, demonstrate capacity to speak and understand the language used in radio communication to the level of proficiency required in the Appendix to Annex 1

OPS/AIR Annex 1 language proficiency Applicability of StandardApplicability of Standard Air traffic controllers: applicable to all languages used in the airspace used by international trafficAir traffic controllers: applicable to all languages used in the airspace used by international traffic Pilots: All categories of aeroplane and helicopter pilots in international flightsPilots: All categories of aeroplane and helicopter pilots in international flights Recommendation for glider and balloon pilotsRecommendation for glider and balloon pilots Recommendation for flight engineersRecommendation for flight engineers Navigators: same as for pilots if they are to make radio communicationsNavigators: same as for pilots if they are to make radio communications

OPS/AIR Provisions for language proficiency Requirements in language competency = Complete description and level of qualification

OPS/AIR Complete description Proficient speakers must:Proficient speakers must: Effectively Communicate verbally (telephone & radio) during direct contacts;Effectively Communicate verbally (telephone & radio) during direct contacts; Clearly and precisely communicate using common words and terms related to their work;Clearly and precisely communicate using common words and terms related to their work; Use communication strategy for appropriate exchange of messages, resolve misunderstandings (checking, confirming information) in the general context of the work environmentUse communication strategy for appropriate exchange of messages, resolve misunderstandings (checking, confirming information) in the general context of the work environment

OPS/AIR Complete description Proficient speakers must:Proficient speakers must: Satisfactorily resolve, with ease, linguistic difficulties which may complicate exchanges in the regular work environment or during a less familiar communication situation; andSatisfactorily resolve, with ease, linguistic difficulties which may complicate exchanges in the regular work environment or during a less familiar communication situation; and Use a dialect or an accent intelligible for aeronautical communicationsUse a dialect or an accent intelligible for aeronautical communications

OPS/AIR ICAO proficiency levels Six levels: Expert - 6 Pre-operational - 3 Advanced - 5 Elementary - 2 Operational - 4 Pre-elementary - 1 Five aspects of linguistic proficiencyFive aspects of linguistic proficiency Pronunciation Fluency StructureComprehension Interaction

OPS/AIR Periodic evaluations Level 6:No periodic evaluation requiredLevel 6:No periodic evaluation required Level 5:Every 6 yearsLevel 5:Every 6 years Level 4:Every 3 yearsLevel 4:Every 3 years

OPS/AIR Pronunciation & interaction Pronunciation, accentuation, rythm and intonation influenced by primary language or regional variant must not detrimental to understandingPronunciation, accentuation, rythm and intonation influenced by primary language or regional variant must not detrimental to understanding Interactions: responses need to be timely, appropriate and informative. Interactions need contribute to the expected exchanges. Possible misunderstandings must be resolved adequately through verification, confirmation and clarification.Interactions: responses need to be timely, appropriate and informative. Interactions need contribute to the expected exchanges. Possible misunderstandings must be resolved adequately through verification, confirmation and clarification.

OPS/AIR Language proficiency General considerations for training and testing:General considerations for training and testing: ICAO guidance material to be available 2004ICAO guidance material to be available 2004 Testing is required as of March 2008Testing is required as of March 2008 Recommended to start working on it nowRecommended to start working on it now evaluate new applicantsevaluate new applicants evaluate your needs in guidance materialevaluate your needs in guidance material identify implementation problemsidentify implementation problems Prepare official evaluationPrepare official evaluation

OPS/AIR Evaluation & training EvaluationEvaluation PELA (Eurocontrol) for controllersPELA (Eurocontrol) for controllers No other method currently availableNo other method currently available TrainingTraining Pilots and controllers speaking fluent English (levels 5 or 6) being teachers in English as second languagePilots and controllers speaking fluent English (levels 5 or 6) being teachers in English as second language Teachers of English as second language with knowledge of civil aviationTeachers of English as second language with knowledge of civil aviation Between 800 – 1200 hours to progress from level 1 to level 4Between 800 – 1200 hours to progress from level 1 to level 4

OPS/AIR Aviation language symposium ICAO H.Q – MontrealICAO H.Q – Montreal 1 – 3 September – 3 September 2004 DiscussionsDiscussions StandardsStandards TrainingTraining TestingTesting Initiatives and supportInitiatives and support

NARAST MEETING Language proficiency – END – Thank you for your attention