ESR: the WHOLE story Liz Seed, HR Manager, Systems & Information Calderstones Partnership NHS Foundation Trust

Medium Secure Learning Disability Trust On-site and off-site locations over a wide geographical area – Ribble Valley, Manchester, Lancaster Host to ELFS – payroll provider 1500 employees – 40% based offsite ESR “go-live” February 2007 – HR, Payroll, Recruitment

In the beginning Recruitment – centralised HR team already using NHS Jobs, ESR improved efficiency, single data entry, “date track” facility IAT – one of the 1 st Trusts to utilise this function Data Quality – data audit, CRB input, quality reports, NHS Central Team for uploads Reasons for Sickness Absence – an area for development Establishment Control & Workstructures – funded establishment versus actual, electronic forms

Adding on - OLM OLM – main benefit is allowing staff/managers to book courses directly via Self Service Back history of data – 12 months of mandatory training data to inform the dashboard Competencies – set at specific levels, mandatory training only at this stage

Adding on – Self Service Manager v Supervisor – all main processes managed by HR already, absence function not required, “trust issue” Supervisor Hierarchies – Band 6 onsite, Band 4/5 in smaller teams, maintenance of supervisors via weekly reports Systems Admin – URP’s, maintaining passwords Smartcards – managed by HR Guide to Self Service 5

Training and Communication Classroom based training for SSS One to one “mop up” sessions ESS live from June 2010 – team briefed, global , HR newsletter All training material on Intranet – user guides, PowerPoint demonstrations, captivate sessions Standardized - includes username / password / PIN, links to training material, supervisor details Guide to Self Service 6

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Follow up Not mandatory but you won’t be able to book a course any other way! Reports – Litigation Authority report, Employee Status NLMS – available to all however limited requirement due to specialist nature of the Trust URP lockdown – all apart from e-learning, Smartcards as requested, shortage of omnikeys!

Interfaces UIM/ESR – combines HR/RA duties, PBAC, staff only using ESR so straightforward e-rostering – SMART, use Smartcard, still in project stage GMC/NMC – real time data changes e-expenses – managed by Payroll, bi-directional interface with ESR e-ksf – viable for staff appraisals

Questions?