Single Sign-on for Loan Servicing Data & Repayment Services Presented by: –Tim Cameron Meteor Project Manager National Student Clearinghouse

The need for Single Sign-on

Students already have preferred account names and passwords –Between their preferred accounts (Gmail, Yahoo, etc), Facebook and Twitter they are already managing multiple User Id’s and Passwords –We are asking them to add at least 4 if not more. (Inst. , LMS, SIS, and Fed PIN for Aid recipients) School perspective:

Faculty/Staff access multiple systems –Inst. , SIS, LMS, Tech Support, Calendering. –Plus they have their personal accounts similar to students School perspective:

Institutional IT have concerns about data security –How many Faculty/Staff have sticky notes on their screens with their login credentials? –Stored in a file on their computers/laptops/tablets/phones? School perspective:

Campus “single sign on” solutions –Using a single User Id and Password Access multiple campus systems –Student information systems –Learning management systems School perspective:

What’s still missing? –From the Aid Office perspective, students must also maintain their Federal sign on’s for access to FAFSA on the web, DL, NSLDS, and for the Federal, alternative and campus based loan servicers. School perspective:

Single Sign-on in Financial Aid

“Split Borrowers” Students with loans serviced at multiple loan servicers FFELP Put Loans Direct Loans Alternative Loans Institutional Loans Historically, these students have more difficulty in successfully repaying their debt Growth of Split Servicing

The School Dilemma Multiple Federal servicers Existing $500 billion in outstanding FFELP loans Alternative loan servicers Even if their students have a SINGLE servicer, the school will still need to interact with multiple organizations within each loan program Multiple user ID’s and passwords Non-aggregated information Different display formats and navigation Growth of Split Servicing

Obtain Loan Locations User enters website User enters UserID and Password Authentication User enters website User enters NSLDS User enters website User enters UserID and Password FFELP Loan Servicer Direct Loan Servicer PUT Loan Servicer User enters website User enters UserID and Password Alternative Loan Servicer

Data Provider 1 Data Provider 2 Data Provider 3 User enters Access Provider’s website User enters UserID and Password Access Provider Data Provider 4

About Meteor Non-proprietary, open source software Secure login Real-time access to data Aggregated information from multiple databases Free service to schools and students Funded by loan holders, guarantors, and servicers Technology solution to enhance web services

Data Overview Detailed listing of loans –Loan status –Original and current award amounts –Summarized repayment information by servicer –Repayment plan type –Interest Rate –Next payment due –Detailed payment, deferment and forbearance history –DAR, Claim and Default information –Contact information and custom message capabilities

Accurate, real-time information Ease of access One stop location for the Student/Borrower to sees a list of all their loans Aggregated data in a single view Streamlined credential management More likely to remember loan status, holder, etc. 15 Benefits for Students

Single sign-on Real-time, aggregated loan data Provides the most current and accurate information available Full scope of student's history in one location Front-end financial aid history screening Back-end default management research 16 Benefits for Schools

Campus Based Authentication

Campus-Based Authentication Schools serve as authentication agents. Student’s campus issued credentials are used to access Meteor and other Clearinghouse services.

Meteor Custom Installation: USA Funds Loan Solutions

Meteor Custom Installation: Northstar RepayReady

RepayReady Tools and resources to help borrowers understand their repayment options and prevent default RepayReady The image on this page is the proprietary property of NorthStar Capital Market Services and may not be utilized without permission.

Creating a Strategy The image on this page is the proprietary property of NorthStar Capital Market Services and may not be utilized without permission.

Creating a Strategy The image on this page is the proprietary property of NorthStar Capital Market Services and may not be utilized without permission.

Pre-populated Request Form The image on this page is the proprietary property of NorthStar Capital Market Services and may not be utilized without permission.

Integrating student financial aid data into new and existing online service –Award letters –Delinquency management tools –Enhanced financial literacy Using Data to Enhance Services

For More Information…. –Audio presentation –Interactive demonstration –Implementation information –Current provider lists –User Guide and other documentation

Contact Information –Tim Cameron Meteor Project Manager National Student Clearinghouse

National Student Clearinghouse, Meteor & Mapping Your Future User Group Meeting 2011 FSA Conference Tuesday, November 29 – Friday, December 2, 2011 Las Vegas, NV Please join us…..