Committed to Creating Healthier Communities David Casey Vice President, Workforce Strategies and Chief Diversity Officer, CVS Health October 1, 2015.

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Presentation transcript:

Committed to Creating Healthier Communities David Casey Vice President, Workforce Strategies and Chief Diversity Officer, CVS Health October 1, 2015

Today’s agenda © 2014 CVS Health Confidential & Proprietary 2 How CVS Health’s purpose-driven decisions (e.g. tobacco cessation, Baltimore reopening) resonate with communities and customers and help position our evolution in the market to a healthcare company.

Who we are today 3 70 million PBM members 25.6 million visits on CVS.com per month more than 7,800 stores and 5 million customers per day Nearly 1,000 MinuteClinics in 31 states and DC with more than 25+ million patient visits © 2015 CVS Health Confidential & Proprietary

Our tobacco exit ≠ 4 © 2015 CVS Health Confidential & Proprietary

Facts and figures deaths from smoking in the United States annually 42 million American adults and 3 million middle and high school students still smoke of smokers start as kids $300 billion annual estimated economic costs 480,000 80% 9 in 10 lung cancers are caused by smoking 14 years earlier smokers die approximately than non-smokers 5 © 2015 CVS Health Confidential & Proprietary

6 Tobacco exit impact

© 2015 CVS Health Confidential & Proprietary 7 We didn’t stop there…

© 2015 CVS Health Confidential & Proprietary 8 American Lung Association’s LUNG FORCE Campaign for Tobacco-Free Kids’ Making the Next Generation Tobacco-Free Scholastic’s Get Smart About Tobacco! Helping people be tobacco-free

© 2015 CVS Health Confidential & Proprietary 9 Rebuilding in Baltimore

© 2015 CVS Health Confidential & Proprietary 10 Key CSR Pillar – Health in Action Over $5 million in grants to: Improve accessible and affordable health care Support people with chronic diseases Improve well-being and safety

Increasing R x adherence 11 © 2015 CVS Health Confidential & Proprietary

Curbing R x abuse 12 Making disposal safer Educating parents and teens Preventing overdose deaths © 2015 CVS Health Confidential & Proprietary

13 “Better for you” options Healthier store brand options New in-store signage to making healthier options easy-to-find

Workforce development investment 14 20K Summer Youth Hires Per Year 20% Mature Workers (50+ years old) in Our Workforce 1500 Registered Apprenticeship 1M Pathways to Pharmacy 14K Trained in 6 Regional Learning Centers Per Year 95K Moved From Public Assistance ©2015 CVS Health and/or one of its affiliates: Confidential & Proprietary

15 CRGs build brand ambassadors 2015 Engagement CRG vs. non CRG members (non-store)

Link between reputation and financials © 2014 CVS Health Confidential & Proprietary 16 The 2015 US Retail RepTrak®: Reputation Leaders in US Retail Industry Companies who invest in a strong reputation experience direct ﬁnancial beneﬁts

© 2014 CVS Health Confidential & Proprietary 17 “Regarding the stock's future course, although almost any stock can fall in a broad market decline, investment analysts generally believe that CVS should continue to move higher despite the fact that it has already enjoyed a nice gain in the past year.” (Hodge, 2014) 2015 Cigarettes Out. Health In. An analysis of the rebrand of CVS Health. Arthur W. Page Society Case Study Competition

Thank you 18