Getting Help from Navigators and Assisters to Enroll in Medicaid and the Marketplace The Annual Ohio Benefit Bank Community Meeting & Training September 24th, 2015
ASIA’s mission To empower and advocate for Asian Americans/Pacific Islanders (AAPIs); and to provide AAPIs access to quality culturally, and linguistically appropriate information and services
Asian Services In Action Inc. Only Pan-Asian social services agency of its kind in Northeast Ohio; and the largest in the state. ASIA has five (5) program area and one (1) FQHC clinic that are interconnected and comprehensive. 1. Aging and Adult Services 2. Children, Youth and Family 3. Community Health Promotions 4. Cultural Outreach and Promotion 5. ICHC( International Community Health Clinic) 6. Self-Sufficiency Services
Become a OBB site ! ASIA became a OBB site since 2008 Primary use in Aging and Adult Services and Self-Sufficiency Services Departments User friendly Apply multiple benefits in one site ( Medicaid, SNAP, Taxes, etc) Electronic submission ASIA become a Navigator in 2013
Client demographics in 2014
Staff demographics in 2014
Working with Limited English Speaking Communities Use a variety of approaches to support effective communication with clients who have Limited English Speaking Proficiency 1. Interpreters 2. Bilingual Staff 3. Written Translation Materials 4. Bilingual/Bicultural Providers
Key communication skills with persons with Limited English Speaker Listen carefully Make your statements as specific as possible Let the person see your lips as you speak Don’t rush – be patient Use simple sentence structure Use body language to illustrate Use the vocabulary that the client has used Emphasize key words Make sure the client understands by having them restate what you said Use Pen and Notebook
Marketplace partners for Limited English Speaker Columbus Asian American Community Services 4700 Reed Rd #B, Columbus, OH (614) Toledo Navigator : Aaron Budzinski 4334 W Central Avenue Suite 224, Toledo, OH (419) Cincinnati Asian Community Alliance Inc 7566 Central Parke Blvd., Mason, Ohio (513) Cleveland Asian Services In Action Inc Perkins Ave., Ste 2A-W Cleveland OH (216) Akron Asian Services In Action Inc. 730 Carroll Street, Akron, OH ( 330)
Resources United Way : Health Insurance Marketplace: Information for Immigrants Languages resource Languages Support Center (800) Ohio Medicaid Assessment Survey ( August 19, 2015) DEDECK_FINAL.pdf
Resources Center for Medicare & Medicaid Services: Technical assistance resources ( E.g. Appeals form, Tax, SHOP for small business) assistance-resources.html Affordable Care Act & the Marketplace information : Marketplace/Affordable-Care-Act-and-the-Marketplace-page.html The Affordable Care Act Resource Kit National Partnership For Action
10 Counties with the largest number of estimated remaining uninsured residents likely eligible for Medicaid are CountyEstimated Eligible 2013Enrolled 7/31/15Take Up Rate Estimated Remaining Eligible Franklin County70,29562, %7,413 Holmes County6, %5,929 Geauga County4,3481, %2,597 Ashland County3,8541, %1,957 Miami County4,9593, %1,660 Wayne County6,1374, %1,295 Ashtabula County6,7305, %1,273 Tuscarawas County4,9593, %1,083 Logan County3,0862, %1,052 Darke County2,6191, %1,027 Information courtesy of ENROLL AMERICA
All Ohio Adult Demographics (19-64 Years)
Q & A Susan Wong Assistant Director of Self-Sufficiency (216)