TIPTOP Implementation Methodology

( TIPTOP Implementation Methodology ) < Project Life Cycle > TIM ( TIPTOP Implementation Methodology ) Project Planning Implementing TIPTOP Goes Live Project Closing < Project Life Cycle > Goals Scope Organization Schedule Survey & Diagnosis Application Training S.O.P. Modeling Gap Analysis & Solution Design Data Migration & Input Simulation & Fine- tuning Balance Checked in Existing System Stops On-site Problem- Solving Achievements Check Meeting Documentation of Project Take-over of TSC All case profile in CRM system

Overall ERP Project Schedule May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Preparation Signing contract Hardware purchase System Instalation Form Project Team Kick Off 23 May, Contract Signing 10 June, Kick Off Implementing 1. Survey & Diagnosis 2. Application Training 3. S.O.P. Modeling 4. Gap Analysis & Design 5. Data Migration & Input 6. Simulation &Fine-tuning 7. Balance Checked in Phase 1 - Project Implementation 6 months Scope: Finance & Acc; Supply Chain, Sales, Manufacturing, HRM Phase 2 - Project Implementation 6 months Scope: GPS/PLC Integration; B2B; BI, Easyflow and other customized programs Go-Live Preparation Software Specification Writing Customization & Programming User Acceptance Test Integration test End User Training IT infrastructure Contengency pln Phase 1 Go-Live Preparation Phase 2 Go-Live Preparation System Go-Live System Go-live Setlement of account Go-live support Phase 2 Go-Live Phase 2 Go-Live

Project Team Responsibilities Role Responsibility Qualifications Remark Project Leader Deliver the specified project deliverables on time in good quality and in accordance with the budget Achieve milestones on time Report on project progress to the steering committee Identified of potential bottleneck and initiate to propose the solution Coordinate & Assign tasks to project members Keep in touch with Consultant to ensure successfully the project and for knowledge transfer Knowledge of business processes The ability to work effectively with all levels within Organization Project Management Expertise Have good understanding of project scope & constraint. Time management skills and multi-tasking capabilities Good on verbal and written communication skills The ability to make timely decisions Strong organizational skills Good leadership and coaching skills Full time IT Technical Support Providing IT infrastructure for implement ERP System To setup system requirement for ERP System Support user to operate this system Have Good skill & experience in Databases, networking, and operating system Have good understanding on the current IT System Experience and knowledge in current system environment. Part time but ready if required Support Function To assist project team on Project administration, training, business process development and prepare new infrastructure (if needed) To coordinate change program impacted of ERP impl. system Project Administration task Setup and organize documentation control system and records Good knowledge of the company’s organizational structure and business processes The ability to work effectively with all members of the organization ranging from executive members to front line / users. Full Time Group Leader Leader on development defined modules To manage and coordinate project communication, training, socialization and prepare new infrastructure (if needed) Working together with consultant to determine business process flow that needed to ERP system requirement with consultation to process owner. Development of business process documentation (incl design standard form and report) with consultation to process owner. Conduct testing, data collection, data validate and data migration for new system configuration. To drive, coach and facilitate the implementation of new system Issues resolution Working together with key user to Identify of end user, training requirements at their particular site. Experience in functional business process, In-depth knowledge of the company’s business processes & best practices, Strong analytical skills and problem solving skills Strong communication skills and coaching skills Excellence team player skills, with strong verbal and written communication skills and coaching skills, Experience to design and developing System & Procedures. Experience in delivery training Key User Co-ordinate between Project and End User Represent End Users Support project team by share data & information Validate data & Process Build knowledge of what new system will do Assist on end user training “Owner” of new system Lead in managing the change in their unit areas An in-depth knowledge of the business unit functionality business and requirements in their business process area(s), Strong analytical skills. Active and willing Able to use own initiative Good at interpersonal communication Part Time but ready on demand with advance notification

DSC/Digiwin Service Team [PM qualifications]： 1. Project planning 2. Definition, clearance, & Statement of main project issues 3. Allocate DSC service team resources 4. Main Communicator to client team 5. System progress & risk management 6. monthly report Project Manager Account Consultant ID & VN team Account Services System Engineer Programmer [Consultant Main Tasks] 1. Discuss & confirm System SOP 2. System Education 3. Implement System according to TIM [Service Team main tasks] 1. Assist consultant draw system analysis 2. Coordinate Programming pool & test 3. Customer service [System Engineer main tasks] 1. Installation TIPTOP system 2. Assist normal operational maintenance 3. Abnormal recovery 5

TIPTOP Implementation Methodology TIM Implement Methodology Introduce

TIPTOP Implementation Methodology 1.Project Committee 成立專案委員會 P D C A 2.Kick-off Meeting 宣示大會 3.Survey and Diagnosis 企業現況評估與分析 4.Application Training 軟體標準功能教育訓練 5.Operation Training 軟體標準流程操作練習 6.S.O.P. Modeling 標準作業流程擬定 7.Differential Analysis & Customization 差異分析與客制化 8.Data Migration & Entry 資料移轉與輸入 9.Business Flow Simulation 作業流程上機模擬 10.Balance Check 資料餘額驗收與導入 11.System Go-live TIPTOP系統上線 12.Project Review Meeting 階段性上線檢討會議 13. Accounting Check 帳務結算

1. Project Committee and Executive Team Purpose：Decide the manpower and capital invested in this project. Project Manager：Critical issue management progress control Executive Team： - Key Man ：Dept. Head  Define SOP、confirm discrepancy - Key User：Seed member  Seeded trainer - End Users：Operator  operation MIS Team - Assist PM to organize the information - Handle IT related issues - Company’s contact window to DSC

2. Kick-off Meeting Goal： - To declare the ERP project implementation goal and determination - To introduce the project team member and task - To introduce the implementation schedule Must be succeed To improve every individual’s value through the change of work

3. Survey and Diagnosis Goal：To let the DSC consultant understand the company’s current operation and business data flow Join members：Every Dept.’s KM、KU。 Require document： - Current SOP - Current certificates in all process - Frequently used analysis report Output document： - First evaluation report - First differential analysis report

4. Application Training Goal： - Consultant introduce TIPTOP SOP and standard functions - Provide suggestion base on current process Require document (DSC provide) ： - TIPTOP standard SOP - Standard operation manual for all modules Output document ： - Revised differential analysis report - Training test grade

5. Operation Training Goal： - To let the KM & KU understand the system methodology - To find out the detail discrepancy Members： - Key Men、Key Users Require document ： - TIPTOP standard SOP - Standard operation manual for all modules Output document ： - Revised differential analysis report - Training test grade

6. S.O.P. Modeling Goal： - To determine the future SOP for Sinco Members： - Authority division call for a meeting to discuss SOP Require document ： - TIPTOP standard SOP - SINCO ISO / check point Output document ： - SINCO SOP for each module - Approved by all related Dept. head

7. Differential Analysis & Customization Goal：Review the differential between SINCO business flow and TIPTOP system, then determine the solution Members： - Key Men、Key Users of each module - DSC Consultants Preparation： - SINCO need to discuss the process differential first - Consultants provide the differential analysis report and the solution of program customization Output document ： - Customer Request Confirmation Document - Differential analysis report

8. Data Migration & Entry Goal： - Basic data (original data) migration from the previous system if exist - Key-in related basic data (original data) Require document ： - Basic data set up schedule Way to proceed： - Key man assign the responsible person and set the deadline after the training - Routinely review the progress

9. Business Flow Simulation Goal： - To make sure the KU、EU are capable to the future operation process - To confirm that there is no primary process differential Member： - Key Users、End Users Require document ： - The latest approved SINCO S.O.P. Output document ： - The simulation test grade

10. Balance Check & Implementation Goal： - To sum up the last accounting period balance - Key-in the accurate balance data (or data migration) Require document ： -Initial balance input schedule Output document： - Initial balance mapping check list

11. System Go-live Meeting Goal： - SINCO TIPTOP system go-live Suggestion：The new system will completely replace the previous system without the parallel run Way to proceed： - Consultants and service team will provide on-site service at the beginning of system go-live Output document - Question control list

12. Project Review Meeting Goal： - Project cost and progress control - To audit the target of each stage - Decision making for critical issues Meeting cycle： -At least once a month after Kick-off Members - All project team members Output document ： - List of critical issue review and related decision - The goal and plan for the next stage

13. Accounting Balance Goal： - By balance the accounting period (cost & finance) to verify the accuracy of related business flow and create financial statement version. Require document ： - Manufacturing cost accounting balance SOP, financial accounting balance SOP Output document： - Related financial statement and management reports Complete date： -We suggest to complete the 10th of the first month go-live and gradually cut down the balance time.

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