Transportation and Housekeeping. Patient Flow: The Bigger Picture Common Issues Technology Agenda.

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Presentation transcript:

Transportation and Housekeeping

Patient Flow: The Bigger Picture Common Issues Technology Agenda

Transport – Patients – Specimens/blood – Equipment Housekeeping – Routine Cleans – Discharge Cleans – Infection Control Patient Flow Impact – Length of Stay – Emergency Wait Times – Clinical Efficiency Cost – Government Metrics – Performance based billing

Starting State Call by Requester Dispatcher Interaction with system One-to-One association Manual data collection

SURPRISES LEAD TO INEFFICIENCY How to Improve Obtain Information From Most Reliable Source Make Information Transfer Easy Configure Technology to Support the Process Conclusion

Connexall + Supervisor Automate Processes Collect info Prioritize Dispatch Reduce Information Gaps Remove non-value added steps Connexall State

Click to edit Master title style Medical Imaging Patient Primary Nurse Porter Patient Transport Request Flow

Click to edit Master title style Medical Imaging Patient Primary Nurse Porter Patient Enhanced Flow: Patient PULL

Thank you

Nurse, Please discharge this Patient Nurse, Please discharge this Patient Connexall Hospital HIS Select Discharge Room 201 from phone Patient John Smith in Room 201 is discharged and ready for transport. Room 201 Status Yes, Doctor Smith Porter

Seamless Patient Discharge Connexall Hospital HIS Porter Selects Patient Picked UP Room 201 Turnover Housekeeping Selects Task Complete Room ready for next patient Room 201 Status