Transportation and Housekeeping
Patient Flow: The Bigger Picture Common Issues Technology Agenda
Transport – Patients – Specimens/blood – Equipment Housekeeping – Routine Cleans – Discharge Cleans – Infection Control Patient Flow Impact – Length of Stay – Emergency Wait Times – Clinical Efficiency Cost – Government Metrics – Performance based billing
Starting State Call by Requester Dispatcher Interaction with system One-to-One association Manual data collection
SURPRISES LEAD TO INEFFICIENCY How to Improve Obtain Information From Most Reliable Source Make Information Transfer Easy Configure Technology to Support the Process Conclusion
Connexall + Supervisor Automate Processes Collect info Prioritize Dispatch Reduce Information Gaps Remove non-value added steps Connexall State
Click to edit Master title style Medical Imaging Patient Primary Nurse Porter Patient Transport Request Flow
Click to edit Master title style Medical Imaging Patient Primary Nurse Porter Patient Enhanced Flow: Patient PULL
Thank you
Nurse, Please discharge this Patient Nurse, Please discharge this Patient Connexall Hospital HIS Select Discharge Room 201 from phone Patient John Smith in Room 201 is discharged and ready for transport. Room 201 Status Yes, Doctor Smith Porter
Seamless Patient Discharge Connexall Hospital HIS Porter Selects Patient Picked UP Room 201 Turnover Housekeeping Selects Task Complete Room ready for next patient Room 201 Status