BPO Business Process Outsourcing BPO Business Process Outsourcing We at introduce ourselves as a high quality, Business Process outsourcing Company from Bangalore India. We at TEAM PHOENIX introduce ourselves as a high quality, Business Process outsourcing Company from Bangalore India. With a customer-focused attitude, desire to understand customer business & identify the right partner for executing the job, we act as a one-stop shop for business process outsourcing from India. With a customer-focused attitude, desire to understand customer business & identify the right partner for executing the job, we act as a one-stop shop for business process outsourcing from India. TEAM PHOENIX

 Profile  Mission & Values > Mission > Vision > Values  Quality Our process capabilities focus on defect prevention, technology absorption and productivity enhancement. TEAM PHOENIX

 PROFILE With Web-based customer service and support, emerging as a factor that gives the needed edge to a company, we at TEAM PHOENIX introduce ourselves as a leading, high quality, IT Enabled service providers from India. With a customer-focused attitude, desire to understand customer business & identify the right partner for executing the job, we act as a one-stop shop for business process outsourcing from India. We offer Pre, Post, and Technical Sales Support. We provide service to huge magnitude of clients from simple one time keying requirements or complex multi entry and multi levels of quality checking entries. The distinct advantages that we offer to our international clients are superior quality, low cost & timely solutions. We continue to give a range of data conversion & processing solutions to multiple industries the world over. TEAM PHOENIX

 Mission & Values Our actions are guided by our Vision and Mission, with a firm belief in our Core Values, which gets reflected in our interactions with all our customers, our investors, and our employees. MISSION To be the “Partner of choice" for the Data Processing Industry worldwide. VISION. To be a leader in the delivery of rapid, cost-effective and comprehensive solutions for the Data Management needs of global enterprises. VALUES Customer Centric approach - "We are much more than a vendor; we are your partner" High standards of personal and professional ethics Constantly strive for innovation and excellence Culture of knowledge sharing and continuous growth for each member Fun-filled work environment with respect for each individual TEAM PHOENIX

 Quality Policy "We are committed to provide solutions conforming to international standards, through constant up gradation of technology and processes, in order to ensure consistent quality for our customers". Quality ensuring reliability and Customer satisfaction Quality is a passion at TEAM PHOENIX and the aspects of high quality permeate every department here. The strong process orientation translates into real benefits like reduced cycle times, improved customer satisfaction scores and better cost efficiencies. At TEAM PHOENIX, we offer customer care with emphasis on relationships, speed, expertise, and cost control. TEAM PHOENIX strives to ensure that our customers will get exceptional interactive customer care and enjoy quality assistance. TEAM PHOENIX works with you throughout to ensure that your objectives and standards are met. Our commitment to technology helps to offer our customers the most advanced solutions on the market. TEAM PHOENIX

IT Enabled Service - Our Infrastructure With our proprietary state-of-the-art technology and infrastructure we are able to stay a step ahead of the market. Our infrastructure has a service reliability of %. We have made an investment that equals twice the industry standard for critical systems. Our back-office facilities are located in Bangalore, India. We have a large infrastructure with 20 PC's and we have an experience of working in two shifts. We have a wide range of experienced personnel who can handle accounting related work, scanning, payroll, revenue management, appropriate replies to the processing inquiries, fax handling, Insurance Claims, Transportation Froms, Data Entry processing, bill processing etc. We have a state of the art infrastructure with high speed data communication lines. TEAM PHOENIX

IT Enabled Service - Our Infrastructure IT Enabled Services - Our Facilities  Carpet Area of more than 750 Sq. ft.  Adequate storage area with full Security  Adequate fire safety systems  Ergonomically designed furniture  In-house recreation facilities. IT Enabled Services - Our Equipments  Over 20 Work Stations at present with a capacity to increase.  Hard Disk and back up capacity of more than 500 GB.  Round the clock power supply with backup facilities. TEAM PHOENIX

IT Enabled Service - Our Infrastructure  Communication.  256 kbps DSL Line.  Modem, Routers and all necessary facilities.  System Environment  Servers: AMD 5600+x 2 - Windows XP Advanced server  Structured cabling for high speed data access  Capable of supporting batch upload/download IT Enabled Services - Our Man Power  20+ Personal.  Highly skilled and experienced personal, well conversion with English language  Round the clock work in 2 shifts on 24/7 basis.  In-house technical support team TEAM PHOENIX

WE HOPE YOU ENJOYED READING THIS DOCUMENT AS MUCH AS WE ENJOYED PREPARING IT. IF YOU NEED ANY FURTHER CLARIFICATIONS OR INFORMATION, KINDLY CONTACT US. WE LOOK FORWARD TO A LONG & LASTING RELATIONSHIP WITH YOU. BEFORE WE CONCLUDE, WE WOULD LIKE TO THANK YOU FOR SPARING YOUR PRECIOUS TIME & HAVING THE PATIENCE TO READ THIS FAR. THANK YOU, BEST REGARDS TEAM PHOENIX

Contact Details  Khaja Shariff  Mohammed Raffi Id:- TEAM PHOENIX