HS210 Medical Office Management Unit 1 Seminar

Unit 1 Seminar … Review of Syllabus and Expectations Unit 1 Review (Chapter 3) Questions 10/24/20152

History The first medical assistants were probably neighbors lending a helping hand. The need for both administrative skills and clinical skills emerged as record keeping and other business details became more vital in physician offices. Schools began offering training programs in the late 1940s. Medical assistant organizations began developing in 1950, and certifying examinations followed soon after. 10/24/20153

Duties Administrative medical assisting duties. Clinical medical assisting duties. 10/24/20154

Taking medical histories Explaining treatment procedures to patients Preparing patients for examination Assisting the physician during the examination Collecting and preparing laboratory specimens Performing basic laboratory tests Instructing patients about medication and special diets 10/24/20155 Clinical Duties

Preparing and administering medications as directed by a physician Authorizing prescription refills as directed Drawing blood Taking electrocardiograms Removing sutures and changing dressings Other duties allowed by state regulation and under physician direction 10/24/20156 Clinical Duties

Using computer applications Answering telephones Greeting patients Updating and filing patient medical records Coding and filling out insurance forms Scheduling appointments Arranging for hospital admissions and laboratory services Handling correspondence, billing, and bookkeeping Other duties allowed by state regulation and under physician direction 10/24/20157 Administrative Duties

Medical assistants are found in: physicians’ offices chiropractors’ offices podiatrists’ offices hospitals surgery centers freestanding emergency centers 10/24/20158

Why is “professionalism” important for the medical assistant? 10/24/20159 Professionalism

Medical Office Manager Scheduling: Medical office managers are responsible for the schedules of physicians in the medical practice. This involves looking over any appointments scheduled by other members of the office team and checking for any potential timing conflicts. Finances: The medical office manager often oversees the financial operations of the practice by making deposits, reconciling account information and paying bills. Facilities: Medical office managers help arrange regular cleaning staff as well as routine and emergency maintenance visits for the building's facilities. They also order necessary medical and office supplies for the practice. Billing: Medical office managers oversee the billing efforts of the practice, either by supervising medical billers or performing the functions on their own. Medical billing involves submitting claims to insurance companies, processing the company's response, and submitting billing statements to patients for any unpaid balances. Supervision: Medical Office managers supervise other members of the practice's staff, such as receptionists, medical billers, transcriptionists and medical assistants. This supervision often involves hiring, training, coaching, delegating, disciplining and assessing performance. 10/24/201510

Continuing Education The professional medical assistant must continually learn about the medical profession and the newest trends and information that affect the medical assistant profession. 10/24/201511

Continuing Education Reading literature related to the area in which the medical assistant is employed Attending educational seminars Attending meetings and conventions for medical assistants Taking advantage of CEUs 10/24/201512

Projections data from the National Employment Matrix Occupational Title SOC CodeEmployment 2006 Projected Employment 2016 Change NumberPercent Medical Assistants ,000565,000148,00035 Occupational TitleSOC CodeEmployment 2008Projected Employment 2018 Change NumberPercent Medical assistants ,600647,500163, /24/ Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, Edition, Medical Assistants, on the Internet at (visited April 12, 2009 and January 1, 2011).

American Association of Medical Assistants 10/24/ LOCAL CHAPTERS Alaska Society of Medical Assistants: g g Michigan Society of Medical Assistants: Ohio Society of Medical Assistants: Arkansas Society of Medical Assistants: Minnesota Society of Medical Assistants: Pennsylvania Society of Medical Assistants: Connecticut Society of Medical Assistants: Minnesota Society of Medical Assistants: South Carolina Society of Medical Assistants: Florida Society of Medical Assistants: Nebraska Society of Medical Assistants: South Dakota Society of Medical Assistants: Illinois Society of Medical Assistants: New Hampshire State Society of Medical Assistants: Tennessee Society of Medical Assistants: Indiana Society of Medical Assistants: New Jersey State Society of Medical Assistants: Texas Society of Medical Assistants: Iowa Society of Medical Assistants: New Mexico Society of Medical Assistants: Virginia Society of Medical Assistants: g g Maryland Society of Medical Assistants: New York State Society of Medical Assistants: Washington State Society of Medical Assistants: Massachusetts Society of Medical Assistants: North Carolina Society of Medical Assistants: Wisconsin Society of Medical Assistants:

Unit 1 Seminar Good Night! 10/24/201515