2010 USER FORUM eoStar Security Thu Schoenberg Sean Berens

Topics Audit Logs Mobile Device Session Logs User Passwords Reporting Report Automation

Audit Logs What are Audit Logs? – Audit Logs = Alogs AlogCustomers, AlogBrands, AlogItems, etc. – Audit Logs are tables that are used to track changes to records – Audit Log tables can be used for reporting purposes Design contributions for Audit Logs? – Andrews Distributing – J.J. Taylor Companies – Summit Beverage

Audit Logs What do we track? – Primary record changes on 133 Tables Field that was changed New and prior values Employee performing the change Date/Time change was made

Audit Logs What do we partially track? – Partial Tracking Tracking data changes w/o employee – Data changed via SQL Trigger(s) Tracking date/time changes w/o prior data or employee – Data stored in SQL Blobs and/or updated via SQL Trigger(s)

Audit Logs What we currently don’t’ track? – Data who's RecNid lives outside the primary table – Examples: Customer’s product set payment terms Customer’s contacts Product Alt-packs Warehouse substitutions

Audit Logs – Wiki Forum

Mobile Device Session Logs What are Mobile Device Session Logs? – Logs collected on mobile devices throughout the work day – What type of tracking is available? Session logs – Explicit (step-by-step) actions performed on mobile devices – Visible on handheld, tablet, and eoStar client Route Analyzer – Customer based actions performed on mobile devices Daily Delivery Stop Analysis – Back office analysis of employee deliveries/pre-sells

Mobile Device Session Logs Start Presell order Populate Order Save order Non-service visit Save Tap survey Reopen Tap survey View Data Metrics Start POS Request Cancel POS Request Start POS Removal Cancel POS Removal Start Off truck order Overcommit alert Disregard freebies alert Edit Shelf Sequence Start Off invoice Payment Save off invoice payment Start delivery Open order Record customer signature Void signature Edit place with Edit PO Void order Push off order Start survey Save survey Start POS Survey Start Checkout Print Checkout receipt Void checkout Star checkout Truck cuts Truck reload Receive transfer Pre-order Write-offs View out of stocks Warehouse count Warehouse write off Zapped all barcodes Save barcodes New purchase Set supplier Change user Save Backup Restore backup What mobile events do we track?

Mobile Device Session Logs What mobile events we don’t track – Changes to connection information – Viewing standard and qualified promotions – Retrieving and viewing goals – Taking UX surveys

User Passwords Types of User passwords – Connecting to the eoStar database Integrated Security (Windows) SQL – Logging into the eoStar client application User Logins – Clearing user passwords within eoStar Handheld passwords – Viewing and changing passwords within eoStar – SQL Script(s) to bulk change passwords

Reporting Where is the data? – Audit Logs “dbo.Alog” + TableName (i.e. dbo.AlogCustomers, dbo.AlogItems) – Mobile Device Session Logs – Session Logs dbo.Sessions.SessionNid dbo.HandheldLog.SessionNid – Mobile Device Session Logs – Route Analyzer dbo.Sessions.SessionNid dbo.RouteAnalyzerEvents.SessionNid

Report Automation What is Report Automation? – The ability to schedule Ion, DX, & SQL Reports How do I automate my reports? – eoStar Scheduler Automated reports can be useful for auditing and notification purposes For more in depth coverage of the eoStar Scheduler visit the “Ion in Action” forum tomorrow.

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