E-Text Research Project Results & Recommendations presented to the CSU Advisory Committee for Services to Students with Disabilities November 22, 2002 Project Team Mary Cheng, CSU Hayward Anne Judd, CSU Hayward Penny Peterson, CSU Long Beach Jeff Senge, CSU Fullerton Jeniffer Wellington, CSU Hayward

Phase 1- Survey Results Number by Disability. *: number my reflect all students with mobility impairments rather than only those eligible for alternative format services

Students provided e-Text by Quarter or Semester Fall and Spring are combined quarter and semester school numbers. One school, Pomona, accounted for approximately 50% of all students served over the 3 periods.

Number of e-Text Textbooks Fall and Spring show both quarter and semester school numbers Cal Poly Pomona represents approximately 40% of all textbooks done

Number of eText Production Fall 2001 through 10/31/02

Percent Increase StateWide Books Produced –Fall –Spring –Fall Percent Change –Fall to Spring104% –Fall to Fall72% Fall 2002 numbers are through 10/31 only

eText Costs as Percentage of Total Alt Format Costs for

CampusTot on Alt FormatTotal on eText Dominguez Hills$18,800$5,300 Fresno$45,645$826 Fullerton$106,600* (no info on other alt media costs) $106,600 Hayward$34,958$2,890 Los Angeles$47,101$33,673 Long Beach$40,299$21,415 Northridge$61,471$39,342 Pomona$157,200$93,000 Sacramento$67,528$57,974 SFSU$56,080$21,020 San Jose$85,230$69,700 SLO$25,162$4,931 Sonoma$1,373$0 Chico$22,150$6,850 Bakersfield$29,315$5,900 Total$798,912$469,421

Reported cost of e-text as percentage of total cost for alternative formats for % Based on 15 campus responses

Distribution of Cost

Editing Steps Taken All 9 Campuses checked for accuracy and usability 7 of 9 campuses checked for compatibility with AT 6 of 9 campuses restructured tables 4 of 7 campuses insert page numbers 3 of 7 campuses describe figures

Average Cost per Book Fullerton –91 books (72 native; 19 publisher) –$106,600 –$1171 per book San Jose –68 books (18 native; 50 publishers) –$69,700 –$1025 book Long Beach –59 books (58 native; 1 publisher) –$21,415 – $363 per book Pomona –236 books (201 native; 35 publisher) –$125,000 – $ 530 per book LA –47 books (18 native; 29 publisher –$33,674 –$716 per book Publisher files account for 27%

Number of e-Text Textbooks Obtained from Publishers for 11 campuses, San Jose50 Pomona35 LA29 Fullerton19 Sacramento11 SF11 SLO 4 San Diego 2 Hayward 3 Long Beach 1

Time for Delivery Average Time for Delivery from Publishers 4 – 5 weeks Percentage of time delivered in a timely manner 64%

Further Study Readiness of individual campuses to engage in e-text production & implementation of AB 422 Variation of cost per book Variation in publisher response by campus

Phase II – Best Practices 2 meetings held Oct. 16 & 17 of CSU alt media specialists during CAPED Over 15 people in attendance 13 campuses were represented

Best Practices Meeting Outcomes Established standards subgroup to recommend standards regarding format, editing, and timeliness to facilitate the sharing of files and working with publishers. Develop a standardized set of procedures for the CSU Develop and adopt a common tracking database (standard fields from which systemwide information can be compiled and from which a centralized website of titles can be created.) Explore leveraging CSU buying power to drive down prices of assistive technology (hardware and software), scanners, RFB & D membership

Phase III – Study of Models to Share E-Texts Three models being explored: 1.Alternate Media Exchange (AMX) 2.Alternate Text Production Center (ATPC) 3.Bookshare.org

Model 1 Alternate Media Exchange Database of book titles and institutions in possession of the file. Currently over 500 titles. E-texts scanned by community colleges will be posted to the AMX. Database maintained by the High Tech Center of the Community Colleges. Participation based on reciprocity.

Model 2 Alternate Text Production Center (ATPC) – the planned central point of contact with publishers in the implementation of AB 422 for the Community College system. E-text repository is operational. Also production center for Braille. (visit completed)

Model 3 Bookshare.org – web based repository of e- texts based on a self-service model where registered participants (who are certified with a disability) can pull down e-texts from the website and also post books that have been scanned. (detailed information and possible ways to collaborate received over , visit TBA)

Next Steps Meeting of the standard subgroup (January 2002) To be planned -- Meeting with Community Colleges and the UC representatives to explore common solutions Meeting with publishers and other allies (bookstore, library) to explore issues and solutions. Draft proposal of e-text strategy to DSS Directors at its March meeting; Present proposal to the Advisory Committee at its Spring meeting

Strategy: Mainstreaming Accessibility Mainstream the CSU’s accessibility efforts to provide alternate text formats: By embedding accessibility and e-text solutions into the newly launched CSU initiative on Academic Technology Strategy By integrating accessibility and alternate text formats within traditional librarian functions By leveraging the influence of the bookstores with publisher contacts By enlisting the assistance of the faculty to adopt practices that are accessibility-friendly

Recommendations The Advisory Committee would request advice from the Office of General Counsel regarding potential liability issues in the CSU’s participation with Bookshare.org as well liability issues when sharing e-text that are generated from publisher files. The Advisory Committee would request from the CSU campus bookstores a vendor list of publishers ranked by volumes purchased and by dollar spent in a comma delimited file. The Advisory Committee would request a seat at the Academic Technology Strategy planning table to ensure that accessibility requirements and universal design concepts are appropriately included within the system-wide academic technology strategy. The CO DSS program staff would begin to engage in a dialogue with the Council of Library Directors regarding the integration of accessibility requirements and library functional responsibilities. The CO DSS program staff in collaboration with the DSS directors would develop an educational piece to faculty senates regarding practices that are accessibility-friendly. The CO DSS program staff would explore leveraging CSU buying power to drive down prices of assistive technology (hardware and software), scanners, RFB & D membership and/or CSU’s participation in the Community College Foundation.