North Carolina Central University Distance Education “Because Your Education Shouldn’t Have Boundaries” Kimberly Phifer-McGhee March 25, 2011 Home | Training/Development | Faculty/Student Support | Collaboration | Challenges | Future

What makes DE NCCU? Training/Development Faculty and Student Support Collaboration with Academic Units and Departments Home | Training/Development | Faculty/Student Support | Collaboration | Challenges | Future

Training/Development Instructional Technologists (2) 5-day Summer Workshop One-on-one Sessions Group/Department Sessions Ongoing Training – Getting Started w/Blackboard – Managing the Grade Center – Creating Assessments Home | Training/Development | Faculty/Student Support | Collaboration | Challenges | Future

Training/Development Online Course Readiness Checklist Stipends for development QM Rubric/Peer Reviewer Course Collaboration with the Office of Faculty Development and Instructional Media – Multimedia Designer – Faculty Fellows Home | Training/Development | Faculty/Student Support | Collaboration | Challenges | Future

Quality Matters (QM) – 40 item rubric – 3 reviewers (one from another institution) – Areas rated Course Overview and Introduction Learning Objectives Assessment and Measurement Resources and Materials Learner Interaction Course Technology Learner Support ADA Compliance Standards for Quality Online Courses Home | Training/Development | Faculty/Student Support | Collaboration | Challenges | Future

Faculty and Student Support Blackboard Student Orientation Elluminate Live 24/7/365 Help Desk SMARTHINKING Grades First DE Coordinators and Advisors in Academic Units Home | Training/Development | Faculty/Student Support | Collaboration | Challenges | Future

Faculty and Student Support Division of Extended Studies – DE Faculty Support Coordinator – DE Student Support Coordinator – DE Faculty Mentor Program (Fall 2011) – DE Librarian (July 2011) Updates and Announcements – Twitter – Facebook Home | Training/Development | Faculty/Student Support | Collaboration | Challenges | Future

Collaboration Student Affairs – Admissions – Scholarship and Student Aid Service Units – Student Accounting – Registrar – Bookstore – Information Technology Services – Library Campus Committees Home | Training/Development | Faculty/Student Support | Collaboration | Challenges | Future

Collaboration Office of Accreditation – UNC General Administration – SACS – Quality Enhancement Plan DE Coordinators & Advisors Meeting – Every semester – Provide updates – Address issues/concerns – Discuss assessment results DE Information Session – Hosted by Chancellor Nelms – Fall 2010 Home | Training/Development | Faculty/Student Support | Collaboration | Challenges | Future

Challenges Shifting the culture to recognize DE students as NCCU students Adapting to the new “breed” of students Customizing degree program offerings (going beyond the traditional business model) Providing training/development at the best time for faculty Resources (human and fiscal) Paying DE faculty (In-load vs. Overload) Home | Training/Development | Faculty/Student Support | Collaboration | Challenges | Future

What Will it Take to be Successful? Flexibility in Degree Program Offerings – Executive Programs – Non-traditional formats – Off-campus, online, part-time Enhanced Student Services for Online Enrollees Re-image (more convenient and more open) Competitive Tuition Rates Support, Support, Support! Home | Training/Development | Faculty/Student Support | Collaboration | Challenges | Future

“Many colleges that have focused on a residential, four-year model will find that they need to attract more adult students, more part- time students, and more students who will want all or many of their courses online.” - The College of 2020: Students, Chronicle Research Services, June 2009 Home | Training/Development | Faculty/Student Support | Collaboration | Challenges | Future “Online enrollments have continued to grow at rates far in excess of the total higher education student population. Over 3.9 million students were taking at least one online course during the fall 2007 term; a 12 percent increase over the number reported the previous year.” -Staying the Course: Online Education in the United States, the Sloan Consortium, November 2008