AOL Confidential - not to be reproduced or distributed without prior written consent of America Online, Inc. Using The Internet to Engage Consumers: Techniques and Technologies Harun Asad May 2006
Agenda Why Focus on “Engagement”? What Is AOL Doing?
Media Fragmentation BIGResearch, 2006 Outdoor Billboard Picture Phone Instant Messenger Ads Yellow Pages Satellite Radio Text Messaging MP3 Player Web Radio Video Games PDA Cell Phone TIVO 26 Different Media Word of mouth TV Cable ISP/Search Engine At Retail Radio Product Article In-Store Promo Newspapers Newspaper Insert Direct Mail TV Broadcast Magazines Internet Ads
ROI Models Are In Flux Traditional Reach Frequency Awareness Perception Intent New CTR Clicks Downloads Streams response
How Do You Capture Attention AND Drive Brand Equity?
A Framework for Engagement IAG Research, Making Engagement Work, April 2006
Engagement Drives Ad Recall IAG Research, Making Engagement Work, April 2006
What Is AOL Doing? Consumer Insights Programs and Products Targeting Measurement
AOL Consumer Insights Social Orientation Media Engagement
AOL NewsQuiz
AOL Community
AOL/Dove Calming Night
AOL Confidential - not to be reproduced or distributed without prior written consent of America Online, Inc. AOL Targeting Capabilities
How Does Targeting Fit With Engagement? Targeting
AOL Targeting Capabilities Audience Affinities Data Targeting Behavioral Targeting Content Affinities
AOL Measurement Efforts XMOS Partnership TW Research Council More To Come… Comscore Media Metrix
AOL Confidential - not to be reproduced or distributed without prior written consent of America Online, Inc. Using The Internet to Engage Consumers: Techniques and Technologies Harun Asad AOL Media Networks