2009 User's Conference David Cummings September 28, 2009
Twitter Hash Tag #csuc09
Thank You Customers Potential customers Partners Hannon Hill team members
Exciting Past 12 Months Over 30 new customers Launched our customer success community Released several versions of Cascade
New Customers New customers include Emory Healthcare, WestJet, and Miami of Ohio Signed our 100th higher ed client in December
Success Community Blog, wiki, knowledge base, forum, and idea exchange Powered by our new product eCrowds
New Hires and Office Jennifer, Jordan, Brent, Kat, and more Moved to a new office on the top floor
Cascade Releases Cascade 6.0 Cascade 6.2 Cascade 6.4 in public beta now
Strategy Cascade Server eCrowds
Cascade Strategy Focus on multi-site, multi-server management Best-of-breed approach Connector strategy
Cascade Delivery Server WordPress is our delivery server for Web 2.0 and social sites Simple integration at first Listen to customer feedback
eCrowds Soft launch earlier this year Powers our success community and several other communities No timeframe right now on making a push with it
Thank You We're honored you are here
Conference Notes Keynote speaker Tony White Documentation feedback slips Video testimonials on Tuesday Success forum User's Conf. discussion
One More Thing... Twitter Connector in Cascade 6.4