The Devil’s in the Detail operating a 24x7 library September 2015 Curtin University is a trademark of Curtin University of Technology CRICOS Provider code 00301J Authors Heather McLenaghan and Nicola Carson Curtin University, Perth, Western Australia Presented by Heather McLenaghan

Introduction Evolution – The gradual development of something Protect, archive, store and save resources for information & recreation – Searchable discovery system and trained staff Services and physical environment – From student surveys Longer hours and different study spaces Curtin Vision – International leader in research and education – University provided a refurbishment budget Curtin University is a trademark of Curtin University of Technology CRICOS Provider code 00301J

Perth Technical College Circa 1950 WAIT Library Mid 1970s

How did we get here? – Start extending hours for study and exam weeks – Early opening with Limited staff – Static hours while refurbishment plans were approved – Study hall environment until midnight with Limited Services 2014 – Extended hours to 2am – Other floors opened gradually throughout year

The Future

Challenges along the way

Since the start of 24x7 Study Support Student IT support Student experience Kalgoorlie Campus Extra Opening Hours

The Future

Conclusion Students slow to respond to 24x7 model Curtin Annual Student Satisfaction survey – Opening hours 88% in % in 2014 Anticipated improvement in the Survey results as the model evolves further

The End References: All images copyrighted Curtin University Clipart from Microsoft.com