Quality and Safety Education for Nurses Katherine Hinic May 2, 2012

QSEN Initiative  Prepare new nurses with knowledge, skills, and attitudes needed to continuously improve quality and safety in practice environment  Quality and safety competencies from Institute of Medicine (IOM) Report  Changes to existing nursing curricula needed  Three phase project funded by RWJF

Teamwork and Collaboration  Functions effectively as a member of the interdisciplinary healthcare team, demonstrating the values of open communication and mutual respect, with the goal of optimal patient care.  Communicates with members of the interdisciplinary healthcare team to promote quality patient care

Teaching Strategies  Team Training  SBAR Exercise – For use in post-conference p?id=184 p?id=184  Simulation Lab  Attend root cause analysis  Conflict resolution role play

Informatics  Demonstrates proficiency in the use of patient care technologies, information systems, and communication devices that promote safe nursing practice.  Applies information obtained from technology and informatics sources to promote safe, quality patient care and protect patient privacy.

Teaching Strategies  Data Mining Activity – QSEN site d=41 d=41  Website evaluation exercise  Daily use of EMR  Real time use of electronic decision support and drug information

References Agency for Healthcare Quality and Research (2009). Patient Safety Network. Teamwork Training. Retrieved from 4/27/2012 from Agency for Healthcare Quality and Research (2012). Efforts to Reduce Medical Errors: AHRQ's Response to Senate Committee on Appropriations Questions. Retrieved 4/27/2012 from Barnsteiner, J.H., Disch, J.M., Hall, L., Mayer, D., Moore, S.M. (2007). Promoting interprofessional education. Nursing Outlook 2007, 55, Cronenwett, L. et al. (2007). Quality and safety education for nurses. Nursing Outlook 2007, 55, Day, L. & Smith, E.L. (2007). Integrating quality and safety content into clinical teaching in the acute care setting. Nursing Outlook 2007, 55, Quality and Safety Education for Nurses (2012). Retrieved 4/27/2012 from