The Electronic Government Programme

Norms & Standards Technical Assistance Group Internet Access Internet Access Internet Services Internet Services Working Groups Executive Secretariat MP/SLTI Network Network Executive Committee of the Electronic Government Executive Committee

Main lines of action To provide, through the Internet, all services rendered to the citizens, with improved quality standards, cost reduction & easy accessTo provide, through the Internet, all services rendered to the citizens, with improved quality standards, cost reduction & easy access To promote the convergence among governmental information systems, networks & data basesTo promote the convergence among governmental information systems, networks & data bases

Main lines of action (cont.) To broaden citizens’ access to information, in appropriate formatsTo broaden citizens’ access to information, in appropriate formats To implement an advanced communications & service infrastructureTo implement an advanced communications & service infrastructure To make use of the Federal Government’s purchasing power on the procurement sideTo make use of the Federal Government’s purchasing power on the procurement side

Main lines of action (cont.) To encourage access to the Internet, mainly by means of public access points hosted by public, private & community institutionsTo encourage access to the Internet, mainly by means of public access points hosted by public, private & community institutions To establish a legal & normative framework for electronic communications &d transactionsTo establish a legal & normative framework for electronic communications &d transactions To establish flat tariff for internet access throughout the national territoryTo establish flat tariff for internet access throughout the national territory

Electronic Points of Presence Installation of kiosks to enable free access to services delivered by the Federal Government, through the InternetInstallation of kiosks to enable free access to services delivered by the Federal Government, through the Internet

Main targets: to be reached by 2003 Public services & information provided on the InternetPublic services & information provided on the Internet Network Education for the Information SocietyEducation for the Information Society Internet for the massesInternet for the masses National Health Information NetworkNational Health Information Network

Main targets: to be reached by by 2003 (cont.) The small farmers PortalThe small farmers Portal Citizen’s CardCitizen’s Card Integrated System for Public SafetyIntegrated System for Public Safety Unified Call CentreUnified Call Centre Electronic PaymentsElectronic Payments Information DirectoryInformation Directory

Legal framework Cyber-crimes against the Civil Service (Law 9.983)Cyber-crimes against the Civil Service (Law 9.983) Policy for information security management (Decree 3.505)Policy for information security management (Decree 3.505) Electronic documents delivering (Decree 3.585)Electronic documents delivering (Decree 3.585) Reverse auction (Decree 3.697)Reverse auction (Decree 3.697) Brazilian Public Key Infrastructure (Provisional Law 2.200)Brazilian Public Key Infrastructure (Provisional Law 2.200)

Some challenges Coordination of initiatives involving organizations with unequal stages of IT developmentCoordination of initiatives involving organizations with unequal stages of IT development Management capacity to implement highly complex projectsManagement capacity to implement highly complex projects Service re-engineering: how to transform the back office?Service re-engineering: how to transform the back office? Organizational structure for E-govOrganizational structure for E-gov

Transparency in public management means disseminating the use of services throughout the society. It is not enough for them to be available on the Internet. It is necessary for more and more citizens to know that the services are there, and have access to them.” President Fernando Henrique Cardoso on August 21st, 2000