Mentoring The shape of LTFT Training Nancy Redfern nancyredfern@hotmail.co.uk AAGBI Council Pete Ricketts, Consultant Anaesthetist Gateshead

GMC Guidance 2013 You should be willing to find and take part in structured support opportunities (for example, mentoring),when you join an organisation and whenever your role changes significantly throughout your career..

How and why is mentoring useful? Demo - mentoring in practice What mentoring is How and why is mentoring useful? Demo - mentoring in practice using the ‘skilled helper’ framework If time, Practice some key mentoring skills i.e. active listening, empathic questioning,

What mentoring is Guiding another individual in the development & re-examination of their own ideas, learning and personal and professional development. ‘both responding to change and promoting change in the mentee. The basis of change is a new vision of possibilities.’ Off-line help by one person to another in making significant transitions in knowledge, work or thinking.. SCOPME 1998 Public area Gupta RC Lingam S Mentoring for overseas doctors BMJ 1998 371:52 Megginson & Clutterbuck, 1995

What mentoring is learning relationships which help people to take charge of their own development, to release their potential and to achieve results that they value Mary Connor & Julia Pokora Coaching and Mentoring at work McGraw Hill 2012

Examples of Issues discussed with mentors Giving Feedback Examples of Issues discussed with mentors Working with a colleague Organising my work Making a career decision Influencing Handing a difficult situation Thinking about the future Building a team

Receiving Feedback What mentors do offer a safe place for reflection encourage and support help challenge assumptions explore strengths and weaknesses informal audience to try out ideas offer experience and insight help in networking

Impacts of mentoring mentors benefit from preparation for the role Increased confidence & job satisfaction Better working relationships Increased sense of collegiality Enhanced problem solving abilities Deal with severe difficulties Capitalise on success Take hold of personal and professional development More effective at making career decisions Take on new roles mentors benefit from preparation for the role

How People use Mentoring skills Change management Problem solving Patient care Education and Training Networking and Personal Effectiveness Impact on the individual Nancy Redfern

The Skilled Helper Model (Egan2006) Stage 1 Stage 11 Stage 111 What’s going on? What do I need/want instead? How do I get this? How do I make it happen?

The Skilled Helper Model (Egan2006) Stage I What’s going on? Stage II What do you want? Stage III Action Strategies Story Possibilities Possible Actions New perspectives Change Agenda Best Fit Value Commitment Plan Action Leading to Valued Outcomes

Comparison of roles Mentor Expert emphasis on knowledge has expert power expert insight is key solves a puzzle knows best/better relationship matters gathers/analyses info explains ‘diagnosis’ & makes recommendations Mentor emphasis on process shares power helping skills are key provides a “map” facilitator/enabler relationship is crucial enables info gathering manages the process JuliaPokora

MENTORING PROGRAMME OVERVIEW CONTEXT VALUED OUTCOMES CHANGE FRAMEWORK SKILLS VALUES AND ETHICAL PRINCIPLES

Trying it out What would you like to talk about? Are there other aspects of this we need to consider? What strengths or resources do you bring? Imagine if this was going really well, and describe what you would ideally want. Is there something you could do that would take you one step on the way to achieving your ideal? What are the costs & benefits of this step/goal? Nancy Redfern

Doctors with extra responsibilities 57 You should be willing to take on a mentoring role for more junior doctors and other healthcare professionals. 58 If you have agreed to act as a mentor, you must make sure that you are competent to take on the role and that you can fulfil your responsibilities, including undertaking appropriate training and keeping your skills up to date. You must be clear about the aims and purpose of the mentoring, the scope of your role as a mentor and your availability to provide advice & support when needed.

Mentors don’t need to know the answer agree with the mentee do all the work give advice take ownership of the issue solve the problem

The Qualities of a Helper (Adapted from Carl Rogers) Respect… suspending judgement and evaluation Empathy… understanding “with” not “about” Genuineness… being yourself

Mentoring The shape of LTFT Training Nancy Redfern nancyredfern@hotmail.co.uk AAGBI Council Pete Ricketts, Consultant Anaesthetist Gateshead