© Infosys Technologies Limited Winning the War for Talent Hema Ravichandar Senior Vice President & Group Head - HRD Hema Ravichandar Senior Vice President & Group Head - HRD

Analyst Meet 2004 | New Game. New Rules.© Infosys Technologies Limited Safe Harbor Certain statements made in this Analyst Meet concerning our future growth prospects are forward- looking statements, which involve a number of risks and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding fluctuations in earnings, our ability to manage growth, intense competition in IT services including those factors which may affect our cost advantage, wage increases in India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, industry segment concentration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks or system failures, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies in which Infosys has made strategic investments, withdrawal of governmental fiscal incentives, political instability and regional conflicts, legal restrictions on raising capital or acquiring companies outside India, and unauthorized use of our intellectual property and general economic conditions affecting our industry. Additional risks that could affect our future operating results are more fully described in our United States Securities and Exchange Commission filings including our Annual Report on Form 20-F for the fiscal year ended March 31, 2004 and quarterly report on Form 6-K for the quarter ended June 30, These filings are available at Infosys may, from time to time, make additional written and oral forward- looking statements, including statements contained in the company's filings with the Securities and Exchange Commission and our reports to shareholders. The company does not undertake to update any forward-looking statements that may be made from time to time by or on behalf of the company. Slide 2

Analyst Meet 2004 | New Game. New Rules.© Infosys Technologies Limited Stakeholder Expectations & Key Challenges »Managing Scale »Shrinking base of experienced talent »Complex array of geographies, services & demographics »Managing Risk »Aggressive labor market & double digit attrition »Changes to compliance & regulatory practices »Introduction of market competitive benefit programs across geographies »Managing Execution »Larger volumes with increased complexity & reduced cycle times »Managing Diversity »Demographic diversity – Nationality, Gender, Age & Family status »Making M&As “work” Slide 3

© Infosys Technologies Limited HR Response

Analyst Meet 2004 | New Game. New Rules.© Infosys Technologies Limited Managing Scale – Talent Acquisition »Growth Curve……. »…...while maintaining Quality No of applications processed No of candidates tested/interviewed 3,85,248 54,358 (14%) 7,648 (2%) 1,93,637 10,970 (6%) 1,714 (1%) 6,14,653 66,313 (11%) 6,246 (1%) 9,07,922 1,26,367 (14%) 13,500 (1.5%) 3,55,786 37,217 (11%) 3,403 (1%) FY 00-01FY 01-02FY 02-03FY 03-04Apr 04-June 04 Infosys Technologies standalone numbers No of offers made Slide 5

Analyst Meet 2004 | New Game. New Rules.© Infosys Technologies Limited »Talent Pool in India »Augmenting talent through new profiles, new geographies & inorganic growth, hiring of domain specialists and consultants »Campus Connect to widen pool of trained talent – Faculty enablement, Project work for students, Sabbatical opportunities for Professors and Courseware availability »Building Infosys brand in new geographies through In-Step, Academic Entente (AcE) 103,79097,514 Total Fresh IT engineers supply 40,000 No. of non-IT engineering entering the IT workforce 63,79057,514 No. of IT engineering. (Degree) entering the IT workforce 109,98399,162 No. of engineering IT graduates (Degree) 210,000178,000 No. of engineering graduates (Degree) Labor Supply Source - Nasscom Managing Scale – Talent Acquisition Slide 6

Analyst Meet 2004 | New Game. New Rules.© Infosys Technologies Limited Managing Scale – Competency Enabling Entry level training » 14 week comprehensive finishing school » Benchmarked against US standards Continuing Education » Certification programs for key skills » Role based training for competency enhancements Higher education » Part-time and distance education programs ILITE & E-learning » Web-based integrated training management system » 25% of training through e- learning modules Leadership Development » 3 Tiered Program focused on strategic, business and operational leadership roles » Competency enabling for better management for self, teams, clients and business Slide 7

Analyst Meet 2004 | New Game. New Rules.© Infosys Technologies Limited Managing Risk – Future Proofing the Organization »Compensation trends at the market place »Differential compensation strategies »Reinforcement of High Performance Work Ethic »“Better” employer for better performers »Performance linked multi- level variable pay Compensation programs aligned to business performance Slide 8

Analyst Meet 2004 | New Game. New Rules.© Infosys Technologies Limited Managing Risk – Future Proofing the Organization »Talent engagement for enhanced retention »Alternate career tracks, skill sets and locations »Continuous and role based enabling programs »Health & Lifestyle Enhancement initiatives & Employee Assistance Programs »Managing global talent deployment »Scale, speed, complexity & efficiency »Compliance in increased complexity & changing immigration scenarios Slide 9

Analyst Meet 2004 | New Game. New Rules.© Infosys Technologies Limited Managing Execution – For Results »Creating a High Performance – High Productive Work Ethic »Through Performance and Utilization Measures and Rewards »Personal accountability »Alignment of organization objectives with individual Performance Objectives – Goal Flow Down »HR Business Process Transformations leveraging technology »Internal HR shared services for increased efficiency Slide 10

Analyst Meet 2004 | New Game. New Rules.© Infosys Technologies Limited Managing Diversity »Creating a Diverse, Inclusive and Positive Work Environment »Focus on Nationalities & Gender »Capability Builders, Cultural transformation, Role models & enablers for Inclusivity »Infosys Women’s Inclusivity Network »Customizing HR service offerings across diverse internal customers Slide 11

Analyst Meet 2004 | New Game. New Rules.© Infosys Technologies Limited Doing it with a difference »Line of sight to End Customer »Interactions »Workshops »Consulting Assignments »Individual growth tightly aligned to organizational growth »Institutionalized utilization measures to drive productivity and resource optimization »Leveraging technology to evolve smart HR processes to cater to a diverse and distributed workforce with shorter process times »Integrating and sharing best practices across the Infosys Group Slide 12

Analyst Meet 2004 | New Game. New Rules.© Infosys Technologies Limited External Accolades »Ranked in the top 100 list of Best Places to work for IT professionals by Computerworld in 2003 and 2004 »American Society for Training & Development (ASTD) honoured Infosys with the Excellence in Practice Award 2004 for its exemplary practice in Global Business Foundation School »ASTD award for the implementation & results of the Global Finishing School in 2003 »Continues to be the ‘Dream Company’ in the IT sector – Dataquest-IDC survey Slide 13

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