1 Quality Improvement Techniques to Improve Care Coordination June 19, 2012 This webcast will begin at 12:00pm Eastern. Please hold until Larry Hinkle starts the conference. The audio portion of this event will be broadcast through your computer speakers. You may also access it by dialing This event is sponsored by The Commonwealth Fund

2 Assuring Better Child Health and Development (ABCD) To strengthen states’ capacity to deliver care that supports young children’s healthy development Oriented toward preventive care and early identification Policy and systems improvement at the state level Quality improvement at the primary care practice level Supported by The Commonwealth Fund

3 NH MA ME NJ CT RI DE VT NY DC MD NC PA VA WV FL GA SC KY IN OH MI TN MS AL MO IL IA MN WI LA AR OK TX KS NE ND SD HI MT WY UT CO AK AZ NM ID OR WA NV CA PR ABCD states

4 ABCD III: Why linkages and care coordination? Effective developmental interventions generally involve more than one provider or system of care Various types of providers offer developmental screening and need to make appropriate referrals Young children often fall through the cracks

ABCD III levels of intervention Primary care practices (e.g. care coordination protocols) Community linkages (e.g. common referral and feedback forms) State systems (e.g. data system linkages) 5

ABCD III strategies Developing consistent instruments, tools and processes Using provider incentives Implementing continuous improvement strategies Linking data systems Improving systems Building consensus and/or shared visions to promote spread and ensure sustainability 6

77 Today’s Agenda Welcome and Introductions Welcome and Introductions –Jill Rosenthal, Program Director, National Academy for State Health Policy (NASHP) Quality Improvement Projects and the Value of State Participation Quality Improvement Projects and the Value of State Participation –Susan Castellano, Acting Director, Performance Measurement and Quality Improvement Division, Minnesota Department of Human Services Incentivizing and Facilitating Quality Improvement Projects to Improve Care Coordination in Illinois Incentivizing and Facilitating Quality Improvement Projects to Improve Care Coordination in Illinois –Juanona Brewster, Director, Early Childhood Development; Illinois Chapter, American Academy of Pediatrics Quality Improvement in a Medicaid Managed Care Environment: Oregon’s Performance Improvement ProjectQuality Improvement in a Medicaid Managed Care Environment: Oregon’s Performance Improvement Project –Charles Gallia, Senior Policy Advisor, Division of Medical Assistance Programs, Oregon Department of Human Services Q&AQ&A