Response Centre Application Description
Response Centre- Conceptually designed to provide an ‘Off The Shelf’ software solution, that negates the need for bespoke development or expensive dedicated packages Response Centre- Performs all essential functions within one package; enabling a company to function professionally from ‘start-up’, or to provide ‘Cost Effective’ scalability for the future Description:
Response Centre - Will integrate all of the information and processes relevant to the functionality of an Operations environment, giving a ‘Real Time’ overview and interaction facility. Response Centre - Provides a single, central, software solution to address all the needs of a Security Company. Response Centre - Provides basic ‘Intranet’ messaging facilities without the need for specialist knowledge Integration:
Processes: Response Centre - Provides and defines robust operational and business processes Response Centre – Controls audit trail and processes to industry standards Response Centre – Defines operational procedures to company/client requirements
Environment: Dedicated Environments – To fit around your company functionality Definable Access Levels for users, globally and within their own departmental environment Global User Database for all employee/personnel for purposes of performance and access tracking
Desktop Resident:
Response Centre Environments (Operationally Dependent):
‘Action Button’ Access/Response Alarm Activation Tracking:
Mobile Patrol Analysis:
Petty Cash Account Tracking:
Report Building/Generating:
Communication Log View:
Sales Contract Generation:
Vehicle Tracking:
Sys Admin: