1 Domestic Air 1/2013
What is Expedited Services? Point A to Point B Non-stop service Exclusive Use No touch between shipper and consignee Critical and high value shipments More expensive Typically hauled on smaller units Pick up with-in 90 minutes of offer Vehicle Tracking and Tracing Guaranteed delivery time 2
Expedited Truck Capacity B UnitCargo Van Sprinter & Super B 3 C UnitCube Van Small Straight Truck
Expedited Truck Capacity D UnitStraight Truck 20' – 22' – 24‘ E UnitTractor Trailers 40' – 45' – 48' – 53’ 4
Benefit to the Customer Less Loss / Damage More information Eliminates missed pick-up / delivery times Gives customer peace of mind You become your customer’s problem solver 5
Who buys Expedited Svc? Purchasing Manager Sales VP / Sales Manager Production Line / Maintenance Supervisor Customer Service Manager Owner / President Traffic Manager 6
7 Competitors Panther FedEx CC Express – 1 XpressDirect Tri-State Try Hours Diamond Delivery
Why buy from Landstar Express America? Over 99% on-time delivery record Americas Safest fleets Better, more reactive staff due to Landstar agency model One of the largest Expedited fleets in the Industry Publicly traded corporation (Anything you want to know about LEA is avail) Unmatched, shipment specific technology Unique, individual shipment pricing
How to sell for success Learn the service and sales materials Prospect (new and existing accounts) Determine decision makers Perfect the Expedited sales call Look to CG Region Managers for Expedited Sales support Request assistance from LEA management Don’t believe everything the customer tells you (never needs expedited, pricing, etc.) Maximize sales ability (Selling the Star, on-going Corporate sales initiatives) Presentations are customarily updated on a bi-annual basis (information is subject to change).