How to bridge the gap: Culture Communication Key Talent Identification & Retention Employee Knowledge The Leadership Key

Why is culture important?

How will you communicate? Employees are starving for information. What communication channels will you utilize? How frequently will you communicate & what you communicate are critical. Key communication plans Existing employees Merger employees Between letter of intent and close date After close date

Who are your key management? Swift assessment needed: Identification and determination of skill set, capabilities Compensation & outplacement packages Management succession plans Impact to organization Involuntary terminations Voluntary terminations Reassignment Full understanding the company organizational chart

Who are your key talent? Swift assessment needed: Identification and determination of skill set, capabilities Compensation packages Impact to organization Involuntary terminations Voluntary terminations Reassignment Develop retention program Retention packages Communication plan

How do you retain talent? Early communication on key topics: Health & Welfare, and Retirement benefits Vacation & Holidays Payroll calendar Severance packages & outplacement assistance Dress code How the company will be run Identify & communicate who leadership is Let them know as soon as possible the status of their employment

How do you retain talent? Retention Program Determine severance program & outplacement assistance Determine what type of retention pay plans Who will be eligible Level of payments Type of payments Requirements for and timing of payments Are you relocating operations? Communicate intent and implement retention program Communicate severance packages, outplacement assistance Make offers with relocation packages and provide severance & retention packages quickly Provide trips to new facility to tour facility, provide information on schools, community, quality of life

How to retain talent? Engage leadership Interviews with affected employees Use to deliver communications Provide talking points and FAQ documents Ensure leadership is aware that people connect with people Honest & frequent communication Allow questions and answer in a open manner Keep negative reactions to poor process or surprises to a minimum

How to retain talent? What next? Change management Culture alignment and adoption Mission, Purpose & Values Unwritten rules Leadership changes Process & procedure changes

Talent Management During Mergers & Acquisitions Questions?