AN INTERNSHIP STORY My Experience As An Intern Presented By:

The Company Convergys is the leading provider of integrated customer care and billing solutions in the world. Our mission Provide customer care and billing software and services that add value to the relationships between our clients and their customers. Our values Unparalleled client satisfaction, teamwork, respect for the individual, diversity, shareowner's trust, corporate citizenship and integrity.

THE JOB Information Technology department Supported and administered health and insurance benefits to all of AT&T’s and Guidant’s employees Functional Analyst Daily Tasks Included Updating the files that were refreshed on a daily basis Attending walk throughs Eat Lunch

THE JOB Attending a SAP training class The class emphasized configuration of tables for health and insurance administration Identify and research any problems with in the system Prepare documents for client web site navigation Attend imperative lunch meetings with other interns on Friday

Skills To Acquire/ Keys To Success Professional Skills How to conduct yourself around management How to dress for success How to manage time How to interact with co-workers How to grow quickly in Corporate America Have realistic goals and make a plan to execute them; follow the plan

Skills to Acquire/ Keys To Success Punctuality Remember what you are there for Always think of what is best for the company Remember that no one owes you a job Express your opinions, but not offensively

Skills Acquired Lotus Notes SAP Excel Crystal Reports

Just A Thought Remember: Companies want people who are an asset and can take the company farther! THINK OUTSIDE OF THE BOX, BE CREATIVE!

What Makes The Company Work Convergys IT department displays the best example of team work to get a problem solved Convergys IT department has the best and most intelligent managers around

Last Thought of the Day Always Strive To Be The Best At Whatever You Do! And Always Eat Good Lunch!