HUMAN RESOURCE DEVELOPMENT (4): P ERFORMANCE A PPRAISALS Latin America
Human Resource Development Preparation for Internationalization (1) Standard Operating Procedures (2) Employee Development (3) Performance Appraisals (4) Human Resource Development
Performance Appraisals 3 Delivery of the Appraisal Delivery Expectations Performance Appraisals
Performance Appraisals Delivery of the Appraisal Timing Purpose Delivery Expectations Degree of Privacy Feedback Constructive Growth Development Goals Goal Milestones 4
Delivery of the Appraisal Timing Purpose 5
Delivery of the Appraisal Timing Annual -- Semi-Annual -- Other Little is standardization Cost of living increase and minimum wage standard Appraisals and salary increases are less so Where possible given in the native language 6
Delivery of the Appraisal Timing Annual -- Semi-Annual -- Other Women preferably appraise other women Observe position and title boundaries 7
Delivery of the Appraisal Purpose Compensation – Development Compensation versus benefits Shortfalls can be seen as a loss of position or title Little established practices as a development tool 8
Delivery Expectations Degree of Privacy Feedback Goals Goal Milestones 9
Delivery Expectations Degree of Privacy Language and Location Latin America privacy and appraisals No electronic communication Given in the native language 10
Delivery Expectations Feedback Constructive Similar to Privacy, feedback : Private In native language Employees: no feedback to manager If feedback wanted: HR safe environment for employee 11
Delivery Expectations Feedback Growth Development Impediments to development Upward mobility Social circle Physical appearance MNC’s having an impact 12
Delivery Expectations Goals Actionable Clear Measurable Goal Milestones Deadlines Acknowledgement 13
Delivery Expectations Goals Actionable Family Supportive company Sufficient time 14
Delivery Expectations Goals Clear Language Precision Opportunity for misunderstanding Include human resources Delivered in person 15
Delivery Expectations Goals Measurable Measurement less practiced Lack of specific guidelines Specific benefit for employees Family 16
Delivery Expectations Goal Milestones Deadlines Subjective Plans shifts in deadlines 17
Delivery Expectations Goal Milestones Acknowledgement Personal acknowledgement highly prized Success acknowledged promptly and publicly Praise should be given in the native language No recognition of incomplete assignments 18