Biometric Access Project

CGCSA – Section 21 company =non profit organisation Funding received from members Income utilised to provide service to members Dependent on members for information in order to provide accurate and valuable service

Why a Biometrics Project? Need in (especially) the retail industry: Large amounts of money paid to overtime – tracking non-office staff, e.g. merchandisers, reps Access control – restricted areas, misconduct Reliability of current systems – id cards, clock- in

Saving money – not a competitive issue Need the expertise to compile a comprehensive document – White Paper –To assist in obtaining objectives –To promote trust & confidence in suppliers –To set a standard to upkeep name of installers/suppliers

Expectations and rewards –Cost to be involved = time and effort –CPP to facilitate the process, provide venue –All participants acknowledged in the White Paper –White Paper to be distributed to members (free) and non–members charge –Seminars, training, articles

Industries included: –Suppliers –Installers –Logistics –Merchandisers –Cleaners –Promotion –Security/Operations

Reason for presence –Find the best solution for industries without reinventing the wheel –Different perspectives of best solutions –Understand the requirements & needs from clients –Understand the challenges in different industries, e.g. retail staff compared to merchandisers

Action Plan Presented 1.Involvement 2.Initial meeting 3.Emphasise confidentiality - agreement 4.Research stores – target market Size, geographic, company sector, number of employees, number of outsourced services 5.Investigate current systems in use, incl. P’nP To assess pros & cons, options 6.Guideline for document, incl. requirements and work procedures 7.Action – time frame, May/June

Current challenges –Does BEE have to be considered –Detail every industries input, impact & benefits –People are resistant to change –Users have to understand parameters of appl –Thus explain the working of a new system to staff –Capturing of big volumes of data –Big sites, distant sites –Linking of merchandisers –Updating changes in outsourced staff

–How to accommodate seasonal workers/casuals/labour brokers –Waterproof / protection against the elements –Integration into current payroll systems –Integration into CCTV systems –Expanding/upgrading the system in future –Anticipated problems (& solutions) –Analysis on cost saving –Establish current payroll package used –Investigate problems with different payroll packages

–Training options –Create worst case scenarios re: problems to expect and conditions for installation –Power failures, networks down –Importance of quality –Difference between a known product & other –After sales service –Feature – usage for merchandisers as well as store to access the entrance and exit of staff whether permanent or merchandising

Requirements –Device- not cause discomfort, reluctance in use of systems will result in denied access due to improper use or no use at all. –Privacy concerns have to be addressed –Must be easy to use to avoid frustration and time loss. –Although it seems obvious, the biometrics must work correctly. –Evaluate throughput, thus time taken for a person to use the device. –Also aesthetically pleasing

Benefits –Absenteeism can be monitored and adjustments made to production lines to ensure maximum productivity –Accurate calculation of working hours, overtime –Monitoring independent staff e.g. merchandisers, reps –No more buddy-clocking. –Preventing unlawful and unauthorised entry –Savings in unjust wages –Saving in wages can pay for system

Current Systems –ID Cards Failures –Why cards are a problem –Why passwords are a problem –Why tags are a problem

Layout of White Paper –Should also serve as Proof of Concept Suggested Workgroups & frequency